Using proper communication skills is essential when speaking with others, especially during a conflict. Your best friend is mad at you and hasn’t spoken to you in three days. You are not sure why and are angry about it. What strategy should you use to approach the situation? Explain the proper communication skills you would use in order to successfully resolve the conflict. Be sure to include body language, speaking, and listening skills.
Answers
Answer 1
Answer:
Show your friend you care. Use a calmed voice when talking to them. Face towards them. Actively listen to them.