Provide two examples of how health care workers can demonstrate their commitment to quality control through their personal appearance.

Answers

Answer 1
Standards of Performance can be used in numerous ways to help select applicants who are well suited to the healthcare organization’s culture. As we look at best practices for using healthcare standards of performance, we will share some specific examples. This week we examine standards for attitude and appearance.

Attitude:

Our job is to serve our customers and provide high quality service with care and courtesy.
Always thank customers for choosing our organization.
Exceed expectations.
Acknowledge a customer’s presence immediately. Smile and introduce yourself at once.
Attitude takes into account three things: our body language, our friendliness and our willingness to connect with our customers.

The body language that goes along with the words that we are speaking greatly influences how we are understood. In fact, experts tell us that how we speak is just as important as what we are saying! Our customers are our reason for being in the healthcare environment; our attitude should always be one of concern, respect and genuine caring.

As a customer yourself, do you remember those places of business where the staff was friendly and went out of its way to acknowledge you? Of course you do, since this was an environment where you felt welcomed. We exhibit friendliness by smiling warmly, introducing ourselves immediately, and never, ever ignoring someone. All our customers are equally deserving of attention.

Finally, we show the right attitude by meeting the needs of our customers or finding someone who can. We go out of our way to be helpful; for example, we don’t point the way – we accompany the customer to where they need to go. In addition, we always thank them for choosing us to provide their healthcare experience.

An attitude of service excellence is further exhibited by showing interest when a customer speaks to us. Each one, without exception, should be treated as if he or she is the most important person in our facility; and rudeness is never acceptable. We are attentive to the customer’s immediate need, or gladly take the individual to someone better equipped to provide the service. We always apologize for problems and inconveniences, and enthusiastically carry out service recovery.

Lastly, we recognize that our customers have a sense of urgency and show them that we value their time. Customers are not an interruption of our work; they are our focal point, and caring for them with an attitude that shows we value them should be our daily goal.

Appearance:

Be clean and professional.
Follow dress code policies and wear your identification badge correctly at all times.
Pick up litter and dispose of it properly.
Clean up spills and return equipment to its proper place.
How long does it take to make a first impression on a customer? Just seven seconds, according to popular research. How our customers perceive us in that brief time is very important because it sets the stage for their entire healthcare experience. A first impression is sometimes referred to a “moment of truth” because customers believe that what they are hearing, seeing or feeling is reality – that is, the truth of the situation. No matter that their first impression is merely a snapshot of less than one moment in time. It is perceived as genuine: who we are, the quality of service that we deliver, or our physical environment of care. Needless to say, making that first impression a good one is crucial.

Moments of truth are directly impacted by the appearance of staff as well as that of the workplace, both of which are a direct representation of our organization. When we dress appropriately for the job and wear our name badges so that they are easily readable, we project professionalism to our customers. We not only create a good first impression, but we also reinforce our culture of quality through attention to personal appearance. The same principle applies to our healthcare setting. When we take pains to keep our workspace uncluttered and to pick up trash in hallways and public areas, we are sending a positive message to those who enter the doors of our facility for the first time. We should always take pride in how we present ourselves and in the facility itself. Doing so conveys respect for customers and their expectations.

Related Questions

A rocket sled accelerates forward from 10 m/s to 50 m/s in 2 seconds. What is the acceleration of the sled?​

Answers

Answer:

Explanation:

Use kinematics equations

You have Vi=10m/s and Vf=50m/s and t=2s

Use equation Vf=Vo+at      50=10+a(2)

50=10+2a

40=2a

a=20 m/s^2

There is a small hole of radius r in a hollow sphere, which is immersed in a liquid. Upto what maximum depth it can be immersed so that liquid may not enter in it? Density of liquid is d and surface tension is T.

Answers

Answer:

h = 4T/dgr

Explanation:

Using Laplace law for spherical bubble, the pressure difference P'- P = 4T/r where T = surface tension and r = radius of sphere.

Now, the pressure difference on the hollow sphere P' - P = dgh where d = density of liquid, g = acceleration due to gravity and h = maximum depth to which sphere must be immersed.  

So dgh = 4T/r

h = 4T/dgr

Skyscrapers are made of concrete and glass, concrete and glass are made of sand,so that makes skyscrapers giant sandcastles. Change my mind

Answers

Awnswer:

what are the answer chosices

Explanation:

Your a genius this make so much sense

Why sound waves are called mechanical waves ​

Answers

Answer:

Because they travel by interacting within other particles.  

Explanation:

Sound cannot travel in a vacuum, sound waves need to interact with other particles in order to be carried and this makes sound waves a mechanical wave.

HELP PLEASE

44. Two wave pulses are traveling along a string
toward each other as represented in the diagram
below.

(D is interference)

Answers

The phenomenon of interference occurs when two wave pulses are traveling along a string toward each other. Option D is correct.

What is the interference of waves?

The result of two or more wave trains flowing in opposite directions on a crossing or coinciding pathways. This phenomenon is known as the interference of waves.

The effect is the sum of the individual wave amplitudes at each site where more than one wave is present.

When two wave pulses are traveling along a string toward each other. They meet and the phenomenon is occur known as interference.

Hence the phenomenon of interference occurs when two wave pulses are traveling along a string toward each other.

To learn more about the interference of waves refer to the link;

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A 55 kg boy is riding a skateboard at a speed of 1.0 m/s. What is his
kinetic energy?

Answers

Answer:

27.5

Explanation:

KE=1/2m(v)^2

the driver of the bus brought the students to the playground and returned to the garage on the same road when the bus engine was doing more work: A when the students were driving: B when they returned to the garage, explain why

Answers

Answer: A driver must not drive a vehicle at such a slow speed ... When driving under adverse weather, road or traffic ... before the school bus stops to pick up or let off students

Explanation:

hope this helps :)

Why does the first row in our periodic table
only have two elements?

A) because each orbital in every sub-level only holds
two electrons

B) because Bohr only knew about two elements

C) because the first energy level only holds two
electrons total
Help me plssss

Answers

Answer:

B

Explanation:

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(„• ֊ •„)♡

┏━∪∪━━━━┓

   Hopes this helps

 ♡ good luck 。 ♡

┗━━━━━━━┛

Answer:

C option is correct

Explanation:

C) because the first energy level only holds two electrons.

Elements with positive valences usually ______ electrons
A. Donate
B. Accept
C. Have no
D. Create

Answers

The answer is donate, therefore elements with positive valences usually donate electrons

What is the limiting factor of speed for an object falling through the air?

Answers

Air Resistance is the factor, which limits the speed of an object falling through the air...⭐

____________________________________________________

<Judge It Yourself...>

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Which of the following describes a change in energy that occurs as an acorn falls from a tree toward the ground

Answers

the last one which is D

As an acorn falls from a tree toward the ground, gravitational potential energy is converted into kinetic energy.

To find the correct option among all the options, we need to know about the conversation of energy.

How are the gravitational potential energy and kinetic energy defined near the earth surface?Near the earth surface, the gravitational potential energy is given as mass×g×height from the earth surface.Kinetic energy is given as 1/2×mass×velocity².How are the gravitational potential energy and kinetic energy converted when acorn falls from a tree?When an acorn is going to fall, it is at maximum height of its journey, so it has maximum gravitational potential energy.Also, at that time, its kinetic energy is zero as it's at rest.But when it moves down, its potential energy decreases as the height decreases and kinetic energy increases due to increasing velocity. So that its total mechanical energy is conserved.

Thus, we can conclude that option (d) is correct.

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In order to increase the final momentum of a golf ball, we could

a) follow through when hitting the ball
b) increase the force acting on it
c) increase the time of contact with the ball
d) swing as hard as possible
f) All of the above

Answers

Answer:

option f) all of the above

We will see that all of the given options would increase the momentum, so the correct option is f "all of the above"

How to increase the momentum?

Momentum is defined as the amount of motion, and it is given by:

P = m*v

Where m is the mass of the object and v is the velocity.

We can't change the mass of the golf ball, but we can change the velocity, and to do it, we need to increase the acceleration that we apply to the ball.

To increase the acceleration we can:

follow through when hitting the ball (the force is applied for more time, so the acceleration is larger).increase the force acting on it (it directly increases the acceleration).increase the time of contact with the ball (similar to the first option).swing as hard as possible (similar to the second option).

Then all the options are correct, which means that the correct option is f.

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A mass sitting on a horizontal, frictional surface is attached to one end of a spring; the other end is fixed to a wall. 3.0 J of
work is required to compress the spring by 0.20 m. If the mass is released from rest with the spring compressed, it
compresses a maximum acceleration of 15 m/s?.

a) Determine the spring constant.
b) Determine the mass.
d) What is the velocity when the mass reaches maximum acceleration?
c) Deterinine the net force when the mass passes 0.10m compression
d) Determine the acceleration when the mass passes 0.10m compression.
e) Determine the velocity when the mass passes 0.10m compression

Answers

Answer:

I started answering this before everything was erases, but briefly

W = 1/2 K x^2     so K = 2 W / x^2 = 6 * 25 = 150

Also F = - K X = 150 * 1/5 = 30 N at max extension

m = F / a = 30 /15 = 2 kg

Since max extension occurs at t = 0 you can write

x = A sin ω t

v = ω A cos ω t

a = -ω^2 A sin ω t            note that there is no phase angle here

Also at .1 compression

.1 = .2 sin ω t     and sin ω t = 1/2    and ω t = 30 deg = pi / 6

Substiture these values above to get velocity and acceleration when

ω t = 30 deg

A box of mass 5.0 kg is initially at rest. A 500 N force causes it to move horizontally through a
distance of 12.00 m. How much work would there be?

Answers

Answer:

Workdone = 6000Nm

Explanation:

Given the following data;

Mass = 5kg

Force = 500N

Distance = 12m

To find the work done;

Workdone = force * distance

Workdone = 500 * 12

Workdone = 6000Nm

how can understanding velocity help to prevent a mid-air collision

Answers

Answer:

To maintain enough time to prevent a collision, a system operating in air traffic where aircraft speed does not

fall below 100 km/h (most medium-sized UAVs and GA aircraft) will need to be able to detect obstacles which

subtend an arc-width of as small as 0.125 mra

Car A is stopped at a traffic light. At the moment it starts to move again, it is situated 330 m from car B, which is traveling in the opposite direction at a constant velocity of 18.0 m/s. If car A accelerates at a rate of 3.0 m/s^2, where and after how long will the two cars pass each
other?​
Please answer this question with steps..​

Answers

Answer:

hopr

Explanation:

Answer:

How do u delete your questions on this app

Help me on this question

Answers

Adjust the height of the wooden rod so that it just touches the surface of the water. Switch on the lamp and motor and adjust the speed of the motor until low frequency waves can be clearly observed... Count the number of waves passing a point in ten seconds then Divide by ten to record frequency.

The Berlin marathon is one of the fastest marathons courses; many world records have been set there. In 2014 Dennis Kimetto ran the 42.195 km in 2 hours, 2 minutes and 5 seconds. what was his average speed?

Answers

Answer:

about 2000 klm per min

Explanation:

An ohm is best described as a unit of measure for...



A. electrical resistance


B. electrical current


C. electrical potential difference


D. magnetic field strength

Answers

The answears is b :))

difference between sold and liquid​

Answers

Explanation:

Solids have closely packed particles and vibrate about a fixed position, they also have a fixed volume.

liquid have close particles but which are able to move with a bit of kinetic energy, for this reason they have no fixed volume but take the volume of the container or vessel

A book is sitting on a table. Which of the following is true about the table? O A. It is pushing up on the book. O B. It exerts no force on the book at all. O C. It is pulling down on the book. D. It can affect the mass of the book.​

Answers

Answer:

yes it does exert a force, it pushes it up

Explanation:

this is called normal force

if it didn't exert a force the book would keep going down

according to newton every force has an equal amd opposite reaction

so the book exerts a force on the table and vice versa

hope this helped

what is Schwartzchild radius??
no copied answers plz

Answers

Answer:

Schwarzschild radius is the radius of the boundary of a hole of this type.

How much work did he do if he traveled 20 meters?

Answers

A lot sndndnsndndndndnndndndnd

A washing machine spin dries clothes. It starts spinning at 20 rad/s and slows down to 8 rad/s while turning through 500 revolutions.
a. What is the angular acceleration?
b. How much time does it take to slow down?

Answers

Answer:

i do not know man

Explanation:

lol

The angular acceleration of the washing machine spin is 53.5 x 10⁻³.

What is meant by angular acceleration ?

Angular acceleration is defined as the time rate of change of angular velocity in a circular motion.

Here,

Initial angular velocity, ω₁ = 20 rad/s

Final angular velocity, ω₂ = 8 rad/s

Angular displacement, θ = 2[tex]\pi[/tex] x no. of revolutions

θ = 2[tex]\pi[/tex] x 500 = 1000[tex]\pi[/tex]

a) Using the equation of circular motion,

ω₂² - ω₁² = 2αθ

Therefore, the angular acceleration,

α = (ω₂² - ω₁²)/2θ

α = (20² - 8²)/2 x 1000[tex]\pi[/tex]

α = 53.5 x 10⁻³ rad/s²

b) Time taken by the machine spin to slow down,

t = (ω₂ - ω₁)/α

t = (20 - 8)/53.5 x 10⁻³

t = 224.2 s

Hence,

a) The angular acceleration of the washing machine spin is 53.5 x 10⁻³.

b) Time taken by the washing machine spin to slow down is 224.2 s.

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pulling a 15 kg mass from a bucket from a depth of 6 meters well a man shook 20 sec what was his power

Answers

Answer:

power=44.1 watts

Hope it helped

PLS mark BRAINLIEST

From an apple tree 2 metres high, a 100g mass apple fell of the tree, what work did it do?

Answers

Answer:

When an apple falls from the tree to the ground, its energy of position (stored as gravitational potential energy) is converted to kinetic energy, the energy of motion, as it falls. When the apple hits the ground, kinetic energy is transformed into heat energy.

is a rare disorder that includes the inability to feel pain.
A. Somatoform pain disorder
B. Congenital analgesia
C. Kinesthesis
D. Anesthesia
Please select the best answer from the choices provided
Ο Ο Ο
B.
D

Answers

The rare disorder that includes the inability to feel pain is called Congenital analgesia. That is option B.

What is Congenital analgesia?

Congenital analgesia is defined as ,the name implies, a genetic disorder that rarely occurs which makes one not to be able to feel pain.

It is an autosomal recessive disorder in which there is genetic changes in the PMRD12 gene.

Therefore, the rare disorder that includes the inability to feel pain is called Congenital analgesia.

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rock at the edge of a cliff has kinetic energy because of its position.
True
False

Answers

its false rock is at edge

Think of one obstacle that you know YOU CAN, YOU WILL, & YOU MUST overcome.

Answers

Answer:

myself tbh

Explanation:

hope this helps

Answer: Depression and myself, love life

Hope this helps have a awesome day❤️✨

Explanation:

A body vibrates 100 times in 20 seconds. Find its frequency and time period.
plz answer this its urgent

Answers

Answer:

Vibrates 5 times  a / every second

Explanation:

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