Pursuing continuous product innovation to draw sales and market share away from rivals with comparatively weak product innovation capabilities for protecting a company's market share and competitive position.
What Is Market Share?
Market share is the percent of total sales in an industry generated by a particular company. Market share is calculated by taking the company's sales over the period and dividing it by the total sales of the industry over the same period.
Product innovation strategies:
1. Determine your company objectives
2. Understand your market at all times
3. Ensure you have a clear value proposition
4. strategy is realistic and that you have enough time, budget, and team power available to achieve
5. Execution
To know more about Product innovation, visit: brainly.com/question/25356187
#SPJ4
How do long term goals differ from short-term goals principles of financial planning?
Setting short-term financial objectives include doing everything you can to enhance your financial situation in the interim.
What exactly is short-term lending?Business finance from short-term, typically less than a year, sources is referred to as short-term financing. The same assists the organization in generating cash for expenditures, which are often less in scale.
What is short-term Investment ?Toutes droits réservés. referring to anything lasting a year or less, including investments, financial plans, and other things. Financial plans and investments for the short term typically include less uncertainty than those for the long term.
To know about short-term financial visit:
https://brainly.com/question/13916752
#SPJ4
Is health insurance the most important benefit?
Possibly the most significant sort of insurance is health insurance. According to a 2016 survey by the Kaiser Family Foundation and the New York Times, one in five persons with medical debt filed for bankruptcy.
Health insurance shields you from dangers to your health and finances. Nobody anticipates getting sick or harmed, but the majority of individuals eventually need medical attention. These expenses are covered by health insurance, along with many other significant advantages.
You are protected against unforeseen, excessive medical expenses with health insurance. Going without health insurance and paying for medical costs as they arise can be less expensive if you are young, healthy, and just starting out on your own.
To learn more about health insurance
https://brainly.com/question/28590419
#SPJ4
Sam's Sushi serves only a fixed-price lunch. The price of $9 and the variable cost of $4 per meal remain constant regardless of volume. Sam can increase lunch volume by opening and staffing additional check-out lanes. Sam has three choices:
Monthly Volume Range
(Number of Meals) Total
Fixed Costs
1 Lane 0–5,000 $ 26,000
2 Lanes 5,001–8,000 31,000
3 Lanes 8,001–10,000 36,600
Required:
a. Calculate the break-even point(s).
b-1. Calculate the profit (or loss) for each alternative, assuming Sam can sell all the meals he can serve.
b-2. Should Sam operate at one, two, or three lanes?
The break-even point(s) will be 5200, 6200, 7320 for the 1 lane, 2 lane and 3 lanes respectively. There will be loss in the 1 lane and profit in the remaining lanes. Sam should opearte 3 lanes as it has highest profit.
What is a Break-Even Point?
Break-even point will aid in more intelligent product pricing. Pricing involves a lot of psychology, but understanding how it will impact your profitability is just as crucial. Particularly while ensuring that you can cover all of your obligations.
Sales price /unit - variable cost/ unit = contribution margin/ unit.
=9-4 = 5
BEP = Fixed Cost / margin of contribution per unit
1 lane =26000/5= 5200
2 lanes =31000/5= 6200
3 lanes =36600/5 = 7320
The 1 lane break even is not feasible as 5200 is more than the relevent range
The two possible break evens are 6200 and 7320
b. Meals Contribution Fixed costs Profit/(Loss)
1 lane 5000 25000 26000 -1000
2 lanes 8000 40000 31000 9000
3 lanes 10000 50000 36600 13400
Sam should opearte 3 lanes as it has highest profit.
To learn more about Break-Even Point:
https://brainly.com/question/21137380
#SPJ4
Companies may use ________ and ________ to allow employees to have secure, rapid access to their compensation.
Companies may use electronic payroll systems and direct deposit to allow employees to have secure, rapid access to their compensation.
Payroll is the strategy for paying representatives of a firm, to just put it. It involves gathering the rundown of representatives who need to paid, monitoring the hours worked, sorting out every worker's remuneration, speedily dispensing the installment, and checking Payroll costs. Programming that computerizes the finance cycle is known as a finance framework. These frameworks, which are utilized to follow representatives' functioning hours, figure compensations, process assessments and derivations, print pay slips, and so on, can be joined with leave and participation global positioning frameworks and worker self-administration gateways. Payroll is the complete of all advantages that a business should give to its workers to a foreordained time span or on a foreordained date.
Know more about Payrolls - https://brainly.com/question/30066465
#SPJ4
Which of the following is an advantage of joint ventures as a mode of entry into foreign markets?
A) The foreign firm does not have to bear any development costs and risks associated with opening a foreign market.
B) The foreign firm can protect its technology from being appropriated by its local partner.
C) It gives a firm tight control over subsidiaries, which enables it to realize experience curve or location economies.
D) There is less cause for friction and conflict between the foreign and local partners.
E) The foreign firm benefits from a local partner's knowledge of the host country.
The foreign firm can protect technology from being appropriated by its local partner is an advantage of the joint ventures as mode of entry into foreign market.
What is a joint venture?A joint venture (JV), a business entity created by two or more partners, is characterised by shared ownership, shared returns and risks, and shared governance. According to Gerard Baynham of Water Street Partners, despite a lot of negative headlines, joint ventures may actually outperform wholly owned and controlled affiliates. But some joint ventures, like those in the oil and gas industry, are "unincorporated" joint ventures that look and operate like corporations. This partnership may also be known as a joint venture and the participants are referred to as "co-venturers" when two or more persons temporarily come together to form it for the purpose of carrying out particular project.
To learn more about joint venture, visit:
https://brainly.com/question/29879369
#SPJ4
In the december 31, 2017, consolidated balance sheet of patrick and its subsidiary, what amount of total stockholders' equity should be reported?
A consolidated balance sheet presents the financial position of an affiliated group of companies.
In the end, a balance sheet is produced that displays the group's assets, liabilities, and equity as though it were a single company. A comprehensive set of consolidated financial accounts normally includes this document.
Inter-company transactions are excluded from a consolidated balance statement in order to avoid any double counting that can inflate any accounts. The consolidation procedure necessary to produce a consolidated balance sheet is time-consuming and error-prone when done manually.
Therefore, a number of commercially available software packages offer capabilities that enable a more automated consolidation process; this aids in the completion of a quicker close and the quicker release of financial statements. Assets and liabilities are balanced in a statement called a balance sheet.
To learn more about consolidated balance sheet refer to:
https://brainly.com/question/20597918
#SPJ4
All of the following would require use of the equity method for investments except:
Multiple Choice
a. Material intra-entity transactions.
b. Investor participation in the policy-making process of the investee.
c. Valuation at fair value.
d. Technological dependency.
e. Interchange of managerial personnel.
The correct answer to the given question about the use of the equity method for investments except Valuation at fair value.
Fair value is the anticipated price at which an item will be bought or sold when the buyer and seller willingly agree on a price.. An individual or organization may look at real market transactions for comparable assets, project the asset's predicted earnings, and calculate the cost to replace the asset in order to ascertain the fair value of a good or financial investment. The anticipated price at which an item is bought or sold when the buyer and seller willingly agree on a price is referred to as fair value. By evaluating an asset's current market value, future growth potential, and replacement cost, the fair value of the asset can be determined.
To learn more about fair value click here
brainly.com/question/28240645
#SPJ4
A single branch of Simpson Shoes has been operating since 1917. As they consider moving into online marketing, the owner, Bert Simpson, wants to focus on a specific, potential customer type. Which potential customer would benefit from Simpson Shoes running a Local Inventory ad
A Local Inventory ad from Simpson Shoes would benefit customers who are looking for convenience and quick access to the shoes they desire.
What is Local Inventory?Local inventory is an inventory of goods or services that are located within a certain geographic area.
By advertising their local inventory, customers can easily find out which shoes are available in their local store and can then make the trip down to purchase them. This type of ad would be especially beneficial to customers who live close to the store and are looking for a specific type of shoe. This type of ad would also be beneficial to customers who are in a rush and need the shoes quickly, as they can easily find the store location and make the purchase immediately.
To learn more about Local Inventory
https://brainly.com/question/15709828
#SPJ4
Say you own an asset that had a total return last year of 18 percent. Assume the inflation rate last year was 4.1 percent. What was your real return
The real return is 5.00%. The nominal interest rate is the interest rate before taking inflation into account.
Nominal interest is like an interest rate or a yield
(1+R)=(1+r)(1+h)
(1+nominal interest rate)=(1+real interest rate)(1+expected inflation rate)
(1+real interest rate)=(1+nominal interest rate)/(1+expected inflation rate)
Real = (1.112) / (1.059) - 1
= 0.05005
= 5.00% is the real interest rate.
If the investment yields a 10% return, the nominal interest rate will be 10%.
The real rate of return is what the investment will achieve after accounting for taxes and inflation. The real rate of return is lower than the nominal rate of return without taxes and inflation.
Nominal rate of return is the amount of money made by an investment before taking into account expenses such as taxes, investment fees and inflation. If the investment yields a 10% return, the nominal interest rate will be 10%.
Know more about nominal interest here:
https://brainly.com/question/13324776
#SPJ4
For which item below might a bank issue a credit memorandum to a depositor's account?
-Monthly service charges
-Outstanding checks
-Interest earned
-An NSF check
A document issued by a bank to credit (increase) a depositor's account is known as an interest earned credit memorandum.
What exactly is a credit memorandum?A seller who offers goods or services gives a customer a credit memorandum, which is sometimes shortened to credit memo. The memo is sent out as a way to get the customer to pay less. The most typical kind of credit memorandum is an invoice that has already been paid for the deduction.
A different kind of credit memorandum effectively accomplishes the same thing. When a person's checking account is increased for a specific transaction, a credit memo is sent by the bank.
To learn more about credit memorandum visit :
https://brainly.com/question/22712115
#SPJ4
which of the following definitions best describes a business cycle
Activity that alternatives periods of growth and decline in an economic's GDP.
Business cycles represent the rise and fall of economic activity relative to LT growth trends.
Retail centers are of differing sizes and fall into categories with distinct functions. Each center usually has a main tenant called
Retail centers vary in size and fall into categories with different functions. Each center typically has one main tenant, called the anchor tenant.
They either have a unique item or are a household name, which helps attract customers to the area. Anchor tenants in strip centers are often retailers such as Target, Walmart, and grocery stores. It's a hypermarket. Famous tenants help lesser-known tenants build trust and landlords fill vacancies. Anchor tenants confirm that the area is an ideal place for consumers to do business.
The success of any commercial project depends on several factors, including: B. Location, construction quality, equipment. Finding core tenants is critical to attracting more tenants and making the project successful. Anchor tenants add immeasurable value to the shopping center and enhance the attractiveness of the property. The presence of large tenants can put an otherwise lesser-known area on the map, or significantly change the character of the area.
Know more about hypermarket here:
https://brainly.com/question/14294899
#SPJ4
The IRS permits employees to rollover up to ________ annually in their FSA at the employer's discretion.
So that higher-paid employees who can afford to defer a significant portion of their pay can't unfairly benefit from these tax advantages—at the expense of the U.S. Treasury—both regular and Roth contributions are capped.
What is the oldest one can retire?In India, people can retire at any age between 58 and 65. While the minimum age for private sector employees is 58, many government departments have a maximum age of 65.
What three factors are most important while planning for retirement?Establishing retirement income objectives and the resources required to meet them is a part of retirement planning. Identification of income sources, estimation of expenses, implementation of a savings plan, and management of assets and risk are all components of retirement planning.
To know more about tax visit:-
https://brainly.com/question/16423331
#SPJ4
What are the pros and cons of a free enterprise system?
Free enterprise works by allowing people to do what they make stylishly and trade for the rest. Competition is a driving force of free enterprise, performing with lesser effectiveness and lower prices for the consumer.
Countries embracing free request principles profit from an advanced standard of living. Uneven profitable growth occasionally, growth is fast, and other times it's slow. Growing gaps between rich and poor rich feel like getting richer, and the poor feel like getting poorer. Large “force-side” tendencies enterprises will combine and reduce competition.
It has to break a specific problem the business has. One of the major benefits of free enterprise operations is that it improves the company's overall effectiveness. Thanks to a better information workflow, simpler IT structure, process robotization, data storehouse, and standardization.
To learn more about free enterprise, visit here
https://brainly.com/question/13297799
#SPJ4
Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction (T/F)
Yes, this statement is true. Empowerment is a trend in which employees are given more responsibility and accountability for their work. This can have several positive effects on the organization. For one thing, it can increase employee motivation.
When employees are given more responsibility, they often feel more valued and are more likely to work hard. Additionally, customers often benefit from better customer service because employees with higher authority are better able to provide personalized service. Empowered employees are often more creative in finding solutions to customer problems, which can also help improve customer satisfaction. All of these effects can lead to a more successful and productive organization.
To know more about empowerment click here
https://brainly.com/question/10699815
#SPJ4
On the basis of Maslow's hierarchy of needs,one would be LEAST likely to predict that a
A) starving person might sell his or her child to obtain food.
B) teacher with high self-esteem might seek a career change to use his or her abilities more fully.
C) successful business executive might show greater concern for his or her family relationships than for becoming president of his corporation.
D) prisoner might choose to die rather than betray his or her country.
One would be least likely to predict that a prisoner would choose death over betraying his or her nation based on Maslow's hierarchy of wants. So, the right answer would be option D.
Maslow's hierarchy of needs is a psychological theory of motivation that includes a five-tier model of human needs that is frequently represented as levels within a pyramid.
The needs include physiological (food and clothes), safety (work security), love and belonging needs (friendship), esteem, and self-actualization, going up the hierarchy in order.
Prior to addressing needs higher up the hierarchy, people must pay attention to those lower down.
Visit here to learn more about Maslow's hierarchy: https://brainly.com/question/24705156
#SPJ4
What are non-renewable resources give examples explain the advantages and disadvantages?
The example of non-renewable sources of energy are coal and petroleum, they are easily available but limited in amount.
Non-renewable energy comes from a resource that either cannot be replenished or can only be slowly and naturally replaced. Fossil fuels including coal, gas, and oils would be considered non-renewable resources. Because there is a finite amount of uranium in the Earth's crust, nuclear energy is also viewed as a non-renewable source of energy.
Since fossil fuels are made from the leftovers of dead plant and animal cells, they take millions of years to produce. Fossil fuels should not be squandered since the creation of these fuels in the earth's crust is a lengthy process.
Due to their low cost and labor-intensive production procedure, non-renewable fuels are the main source of all the energy produced worldwide.
To know more about renewable sources, visit,
https://brainly.com/question/79953
#SPJ4
which of following which is not one of the guidelines for effective change management i.e. 5 step change management model. a. Evaluate b. Enroll c. Engage d. Execute
Execute is not one of the guidelines for effective change management i.e. 5 step change management model.
What Exactly Is a Change Management Model?Concepts, theories, and approaches used in change management models offer an in-depth approach to organizational change. They are meant to serve as a manual for implementing changes, navigating the transformational process, and guaranteeing that changes are accepted and put into action. The underlying assumption is that for successful change to occur, the following five components must be present: vision, skills, incentives, resources, and an action plan.
To know more about Change Management visit:
https://brainly.com/question/28911662
#SPJ4
A $1.50 tax levied on the buyers of pomegranate juice will shift the demand curve
a. upward by exactly $1.50.
b. upward by less than $1.50.
c. downward by exactly $1.50.
d. downward by less than $1.50.
The answer is b. upward by less than $1.50. In this case, the $1.50 tax will cause the price of pomegranate juice to increase for buyers, which will lead to a decrease in the quantity demanded.
Effect of tax on pomegranate juice:When a tax is levied on a product, consumers will pay more for it, which will reduce their demand for the product.
The tax, however, won't completely push the demand curve upward by the tax's amount.
This is due to the fact that the effect of price increases on quantity required is not linear but rather becomes stronger as prices climb.
However, since the demand curve is downward sloping, as the price of the good increases, the quantity demanded decreases by less than the increase in price.
So, the demand curve will shift upward, but by less than $1.50.
To know more about tax, refer:
brainly.com/question/26316390
#SPJ1
A gain or loss on the exchange of similar assets will be recorded if the transaction has a. commercial substance. b. a high value. c. a trade-in allowance. d. boot.
Usually, the fair value approach will result in the realization of a gain or loss for exchanges with commercial substance.
How are gains and losses recorded?The carrying value of the asset is the asset's original purchase price less any accrued impairment charges and all accumulated depreciation. From the asset's sale price, deduct this carrying amount. A gain has occurred if the remainder is positive. A loss has occurred if the remaining is negative.
How is a conversation like that recorded?Fair value is almost often utilized as the accounting foundation to record items received in an exchange. The new model is then reported at fair value once the old asset's book value has been eliminated from the accounts.
To know more about commercial visit:
https://brainly.com/question/13379893
#SPJ4
A person has $50,000 in taxable income for a year and pays a 10 percent income tax rate, equal to $5,000. Which action would reduce the amount the person paid in taxes to $1,000?
A.
Receiving a $4,000 tax deduction
B.
Receiving a $4,000 tax credit
C.
Receiving a $49,000 tax deduction
D.
Receiving a $49,000 tax credit
Taxable income is the term used to describe the basis of an income tax system and the correct option in the given situation is (B) receiving a $4,000 tax credit.
What is taxable income?The base of an income tax system is referred to as taxable income.
In other words, the amount of revenue that was subject to taxation.
In general, it comprises all or a portion of the items of income and is lessened by costs and other deductions.
Depending on the nation or system, different amounts are included as income, costs, and other deductions.
Many systems stipulate that some expenses cannot be deducted when calculating taxable income and that certain types of income are not taxable (often referred to as non-assessable income).
So, in the given situation where:
$50,000 is the taxable income
10% is the income tax rate which is $5000.
The amount paid in taxes would be $1000.
Then, the action required would be: Receiving a $4,000 tax credit
Therefore, taxable income is the term used to describe the basis of an income tax system and the correct option in the given situation is (B) receiving a $4,000 tax credit.
Know more about taxable income here:
https://brainly.com/question/1160723
#SPJ1
Compute the "Per capita GDP", which can be obtained by dividing the GDP for each state by that state's population. This number helps economists compare the economic activity between regions that have different population sizes. (Round your answers to nearest dollar. )
GDP per capita rises if population growth is slower than economic growth, while it falls the other way around.
What do you meant by Per capita GDP?GDP per capita is calculated by dividing the total gross value contributed by all producers who are residents of the economy by the mid-year population, plus any product taxes (less subsidies) that are not taken into account when valuing output.
The purchasing power parity (PPP) GDP per capita (current international dollars) is calculated by dividing the GDP by the midyear population. The GDP is the total value of goods and services produced by resident producers in an economy for final consumption, regardless of how much of that value is allocated to domestic and foreign claims.
gross private investment plus government spending plus investment plus government spending plus private consumption (exports – imports). "Per capita" is short for "per head." Gdp per capita = Gdp amount divided by population.
To learn more about Per capita GDP refer to:
https://brainly.com/question/18414212
#SPJ4
what is the most reasonable approach for the company to take the lesson the numbers of latecomers to work
Implementing better procedures at the security gate is the most reasonable approach for the company to take the lesson for the numbers of latecomers to work
A company's policies and procedures are put in place to establish the standards of behaviour and spell out the obligations of both employers and employees. The administration of firm policies and processes aims to safeguard both the business interests of employers and the rights of employees. A policy is a set of guiding principles that serves as the foundation or direction for decisions made at all levels of an organisation, including the area where the choice is being made and every individual employee. A policy outlines the necessary actions. On the other hand, a procedure clearly outlines the steps to take in order to complete the necessary tasks. A good procedure document also explains why certain steps are taken.
To learn more about procedures refer here:
https://brainly.com/question/22672210
#SPJ4
If a firm has two or three sources of capital, what is the sum of the weights of these sources of capital in the WACC formula
The following equation can be used to determine WACC: WACC = [(E/V) x Re] + [(D/V) x Rd x (1 - Tc)]. with E denoting the equity market value. Equity cost is Re.
What is sum?Sum is a mathematical operation that is used to add two or more numbers together. It is usually denoted by a plus sign (+) and is an essential part of basic math. The result of adding two or more numbers together is called the sum. Sum can also be used to add up a set of numbers, or to add up items in a list or array. In addition to its uses in mathematics, sum can also be used to refer to the whole amount of something, such as the sum of money spent or earned, or the sum of points earned in a game. Sum can also be used to refer to the entire amount of a group of items, such as the sum of books on a shelf, or the sum of people in a group. Sum is an important concept in mathematics, and it is often the first operation that children learn when they begin to study math.
To learn more about sum visit:
brainly.com/question/542712
#SPJ4
Any profits generated by a not-for-profit organization must be turned over to the government. Group of answer choices True False
The given statement is false.
An organization classified as a not-for-profit (NFPO) does not generate profits for its owners. Any revenue generated by engaging in business ventures or receiving donations is immediately reinvested in the operation of the organization.
Non-profit groups concentrate on more extensive and coordinated social, political, environmental, or economic activities. The establishment of the groups may also be done to advance religious, cultural, or educational goals.
Both American Red Cross and UNICEF are two examples of these groups. The goal of nonprofit organizations is to raise as much money as possible for the causes that support them. Since not-for-profit organizations do not operate with the intention of making money, all gains must be reinvested in the business.
Learn more about Not for profit organizations here:
https://brainly.com/question/13538740
#SPJ4
A restaurant increases the number of servers it has per shift. Which goal is most likely responsible for this change
A restaurant increases the number of servers it has per shift. Efficiency is most likely responsible for this change. Hence, the correct answer is efficiency.
What exactly is economic efficiency?Depending on the context, economic efficiency is generally one of two related concepts:
Any modifications made to help one person would injure another. This is known as allocating or Pareto efficiency.
Productive efficiency means that no more output of one thing can be acquired without reducing the output of another, and production progresses at the lowest feasible average total cost.
These notions are not synonymous: a market or other economic system might be allocatively efficient but not productively efficient, or productively efficient but not allocatively efficient. Other definitions and metrics exist as well. All economic efficiency characterizations are contained within the broader engineering idea that a system is efficient or optimum when it optimizes desired outputs given available inputs.
To learn more about economic efficiency, click
https://brainly.com/question/30053857
#SPJ4
Which one of the following actions helps increase a company's image rating/brand reputation?
a. Successfully increasing its global marketing efforts to match the efforts of rival companies in the industry
b. Using environmentally friendly camera components and recycled materials for manuals and packaging for the company's action cameras
c. Increasing the company's credit rating of both short and long-term loans
d. Spending sizable sums of money for multiple research and development initiatives to improve the overall image of the company
e. Increasing camera and drone P/Q ratings by 1.5 stars
The company's action cameras are packaged and manuals are made using recycled materials and eco-friendly camera parts, which is option b. A company's reputation will improve if it invests in socially conscious projects.
Which of the following actions helps a company's EPS grow?Pursuing initiatives that will increase net income is one strategy to increase EPS (the numerator in the formula for calculating EPS). Repurchasing stock shares has the effect of lowering the total number of shares held by shareholders while also increasing EPS.
To know more about company's visit:
https://brainly.com/question/29354835
#SPJ4
information that is not generally reported for each class of stock on the balance sheet is... a. shares authorized b. the market value c. the par value d. shares issued
Answer:
The correct answer is c. the par value. The par value of a stock refers to the value assigned to a particular share of stock when it is issued. This value is typically very low, and it is used primarily for legal purposes, such as calculating the minimum amount that must be paid to shareholders in the event of a company liquidation. The par value of a stock is not generally reported on the balance sheet. Instead, the balance sheet will typically report the number of shares authorized, issued, and outstanding for each class of stock. The market value of a stock, which is the current price at which the stock is trading in the market, is also not generally reported on the balance sheet.
Explanation:
What is the present value of $2,000 paid each year forever, assuming a discount rate of 2% and the first payment occurs one year from now
Given a discount rate of 2%, the present value of $2,000 paid annually would be $773.135.
PV equals FV / (1 + i)N and PV equals $2000 / (2 + 0.08)
6\s= $2000 / 2.58687\s= $773.135
What is the following series of cash flows' net present value (NPV) at a 9% discount rate?NPV = -250,000 + (100,000/1.09) + (150,000/(1.09^2)) + (200,000/(1.09^3)). NPV = 122,431.81.
How may the present value of a discount rate be determined?The WACC and adjusted present value are the two main formulas for calculating the discount rate (APV). WACC = E/V x Ce + D/V x Cd x (1-T) is the formula for the WACC discount, and APV = NPV + PV of the impact of financing is the formula for the APV discount.
To know more about present value visit :-
https://brainly.com/question/17322936
#SPJ4
What is zone of tolerance in service expectations?
The zone of tolerance is a range of service performance that a customer considers satisfactory
What is zone of tolerance in service?Customers will become irritated and less loyal if a performance falls below the tolerance zone. Customers will be pleasantly surprised by performance levels exceeding the tolerance zone, which will increase their loyalty.The zone of tolerance is the range between what customers expect from the service they want and the bare minimum that is acceptable. The desired service is the higher level of their expectation compared to the acceptable service, which can be thought of as the lower level.The zone of tolerance is crucial because it allows customers to accept fluctuation within a range of performance, and any improvement within this range will only have a minor impact on perceptions.The zone of tolerance (ZOT) is a novel idea that has recently gained interest
To learn more about tolerance in service refers to:
brainly.com/question/25922327
#SPJ4