When Lee talks about an approach to management that helps to attain customer satisfaction through tools that deliver high-quality goods, he is referring to

Answers

Answer 1

Answer:

Total quality management (TQM).

Explanation:

Total quality management is refer to a management framework that is focused on achieving long-term success through the satisfaction of your customers by the efforts of all the member of staff in an organization.

This ultimately implies that, total quality management (TQM) is a management tool used by businesses to attain customers' satisfaction and improved level of productivity leading to long-term success in the business.

In conclusion, total quality management (TQM) is an approach to management that helps a business firm to attain customer satisfaction by employing or making use of tools that deliver high-quality goods. Thus, Lee is referring to total quality management (TQM).


Related Questions

Suppose you borrow at the risk-free rate an amount equal to your initial wealth and invest in a portfolio with an expected return of 16 percent and a standard deviation of returns of 20 percent. The risk-free asset has an interest rate of 4 percent. Calculate the expected return and the standard deviation of the resulting portfolio. (2 2)

Answers

Answer:

The answer is

2(16) - (4) =28%

Family Farms Inc., a company which deals in dairy products, adheres to a standard of behavior for its employees, and it follows certain practices that reflect the moral principles and values held by the company and that guide the conduct of the individuals in the company. Which practice is described in this scenario

Answers

Answer:

The right response is "Business ethics".

Explanation:

An ethics framework that always considers the moral standards as well as problems that occur mostly in a corporation but also function as a guide for the behavior of people throughout the organization.Meanwhile, corporation governments facilitate the collection of values and conventions governing as well as controlling the business of the company.

If the market rate of interest is 7%, the price of 6% bonds paying interest semiannually with a face value of $500,000 will be

Answers

Answer:

the present value is $495,250.76

Explanation:

The computation of the present value is shown below;

Given that

RATE is 7% ÷ 2 = 3.5%

Future value be $500,000

NPER is 2

PMT = $500,000 × 6% ÷ 2 = $15,000

The formula is shown below:

=-PV(RATE,NPER,PMT,FV,TYPE)

After applying the above formula, the present value is $495,250.76

A joint stock company is an artificial person, created by law having a separate legal existence with a perpetual succession and a common seal. justify?​

Answers

Answer: See explanation

Explanation:

joint-stock company is a business that is being owned by its investors, such that the share owned is based on the stock that been bought.

In a joint stock company, it should be noted that the members are liable for the debts of the company only based on the extent of the amount that they've contributed.

At least one shareholder owns the joint stock company and it's managed by at least one director. In the case of death or disability, the life of the company won't be affected which indicates the perpetual succession.

1. Most financial crises in the United States have begun with A. a steep stock market decline. B. an increase in uncertainty resulting from the failure of a major firm. C. a steep decline in interest rates. D. all of the above. E. only A and B of the above.

Answers

Answer:

d

Explanation:

The rapid growth of the Chinese economy should benefit U.S. consumers as they have access to less-expensive consumer goods. make it more difficult for citizens of the United States to find jobs. not affect the mix of jobs available to citizens of the United States. benefit U.S. consumers as they have access to less-expensive consumer goods and make it more difficult for citizens of the United States to find jobs

Answers

Answer:

as they have access to less-expensive consumer goods.

Explanation:

Economic growth is the increase in total GDP or output of an economy.

If there is a rapid growth in the Chinese economy , it means that the total output produced by China increases. This means that U.S. consumers can import cheaper less expensive consumer goods. This is because the value of the Chinese currency is lower than that of the US dollar

On a production possibilities curve, a change from economic inefficiency to economic efficiency is obtained by a) movement along the curve b) movement from a point outside the curve to a point on the curve c) movement from a point inside the curve to a point on the curve d) a change in the slope of the curve

Answers

Answer:

c) movement from a point inside the curve to a point on the curve.

Explanation:

Option C is correct because the production possibilities curve shows the combination of goods produced by the economy efficiently and any point inside the curve shows the inefficiency of the economy while the point outside the curve shows that the economy can not achieve it. Therefore, change in economic inefficiency to efficiency leads to move point from inside to the point on the curve.

Greg's team was given the task of updating the company's invoice and billing system. They completed the project ahead of schedule and came in way under budget. As a result, everyone on the team received a bonus. This is an example of a(n) ______ reward.

Answers

If you look at it I think it was be in bounds and you did not have

_______ unacceptable behavior may provide quick results but may lead to undesirable long-term side effects, such as employee dissatisfaction and increased turnover.

Answers

Answer:

Punishing

Explanation:

Punishing is the non-acceptable behavior that might give the fast results but at the same time it would result in the non-desriable side effects for the long term like dissatisfaction of the employee, turnover increment

So as per the given situation, it is the situation of the punishment

hence, the same should be relevant

in a ____, a strategic manager can condense the strenght, weakness, opportunities, and threats into fewer than 10 strategic factors to review and revise the weight given in each factor.

Answers

Answer:

Strategic Factors Analysis Summary (SFAS) Matrix

Explanation:

Martina arrives for her first day at a new job. The hiring manager, Francisco, takes her on a tour of the building, introducing her to her new co-workers and showing her where the kitchen, meeting rooms, and her cubicle are located. After the tour, Francisco leaves Martina in her cubicle with the company's employee handbook, so she can read about the organization's policies and benefits. All these activities are part of

Answers

Answer:

orientation

Explanation:

All of these activities are part of orientation. This is the first thing that new employees have to go through after they are hired, when they start their first day on the job. In orientation, someone from the company takes you around the workspace and introduces you to the people that you will be working with as well as gives you a tour of the building. They also explain to you all the important details regarding the company and the position that you were hired to fill. This includes the organization's policies, benefits, precautions, etc. All of which is done so that you become familiar with how the company functions.

You have approached a hospital administrator about marketing in her facility. The administrator is uncomfortable with the suggestion. How could you address her concerns

Answers

Answer: When meeting with the hospital administrator she can be assured that it's written in medicare guideline for products to be marketed around their facility as long as it doesn't obstruct their business

Explanation:

Medicare guidelines allows for marketing of products around some facilities. When meeting with the hospital administrator she can be assured that it's written in medicare guideline for products to be marketed around their facility as long as it doesn't obstruct their business.

What is the beta of a three-stock portfolio that includes 25% of stock A with a beta of 0.90, 40% stock B with a beta of 1.05, and 35% stock C with a beta of 1.73

Answers

Answer:

the beta of a three-stock portfolio is 1.25

Explanation:

The computation of the beta of a three-stock portfolio is shown below:

= 25% of .9 + 40% of 1.05 +  35% of 1.73

= .225 + .42 + .61

= 1.25

Hence, the beta of a three-stock portfolio is 1.25

The same should be considered and relevant

The greater the risk associated with an investment, the greater is its _____. book value market appeal expected return price

Answers

Answer:

expected return

Explanation:

Which savings account will earn you the most money?

1.One that earns simple interest monthly.
2.One that compounds interest daily.
3.One that earns simple interest daily.
4.One that compounds interest monthly.

Answers

Answer:

one that earns simple interest daily

The savings account that earn you the most money is: 3.One that earns simple interest daily.


What is savings account?

Savings account is an account that enables you to save while you earn interest on the amount saved reason being that saving account is an interest earning account.

A saving account that gives you simple interest daily is the best as it will enable to accumulate more interest.

Therefore the savings account that earn you the most money is: 3.One that earns simple interest daily.

Learn more about savings account here:https://brainly.com/question/25787382

Holders of common stock in a corporation brought an action based on state law fraud claims arising out of a tender offer for their stock. The action against the corporation and its directors was filed in state court in State A. In entering a judgment against the corporation and its directors, the state court ruled that the tender offer contained false statements of material facts. Subsequently, holders of preferred stock in the corporation filed an action in federal district court in State B against the corporation and its directors, asserting a claim regarding the tender offer based on federal law. The preferred shareholders moved for a partial summary judgment on the issue of whether the tender offer contained false statements of material facts. Both State A and State B require mutuality of parties in order for issue preclusion to apply. Should the federal court grant the partial summary judgment motion

Answers

Answer: No, because State A requires mutuality of parties in order for issue preclusion to apply

Explanation:

According to the information given, the federal court cannot grant the partial summary judgment motion. The reason for this is because State A requires mutuality of parties in order for issue preclusion to apply.

Under 28 U.S.C. § 1738, it's required for the federal court to give full faith and credit to the state court judgments. Therefore, in this scenario, if a subsequent action in the state is barred by the state-court judgment, then it can be deduced that it acts to bar a subsequent action in the federal court too.

_______________ target ultimate consumers while _______________ target members of the marketing channel.

Answers

Answer:

b

Explanation:

bc

Stan wants to invest in real property. Rather than be a sole owner, Stan would prefer to pool his resources with other people to own and develop a small office building. He would prefer not to take part in the day-to-day responsibilities of the organization. What type of business venture would best fit his goals?

Answers

Answer:

limited partnership real estate investment syndicate

Explanation:

Since in the given situation it is mentioned that stan wants to invest in the real property instead be a sole owner. So he pool his resources in order to create the office building with the other people also at the same time he is not interested to take part in day to day responsibilities

So here it is a limited partnership business venture as he is engaging with other people not alone to create the office buidling

If price was $1.40 per gallon and increased to $2.00 per gallon, how does quantity of gasoline demanded change

Answers

Answer:

Demand decreases.

Explanation:

The demand decreases because the price increase would cause drivers to travel less, meaning that gasoline sales would go down.

The plaintiff was driving inattentively when she had to swerve to avoid two other negligently driven vehicles at a busy intersection, and her car struck a light pole. The plaintiff, who was the only driver injured, sued one of the other drivers to recover damages in a jurisdiction that has adopted pure comparative negligence. The jury determined that she suffered injuries of $100,000 and was 50% at fault. If the plaintiff is awarded a recovery of only $25,000 from the defendant, what will be the most likely reason

Answers

Answer: The jurisdiction has abolished joint and several liability.

Explanation:

Following the information given in the question, if the plaintiff is awarded a recovery of only $25,000 from the defendant, then the most likely reason will be that the jurisdiction has abolished joint and several liability.

It should be noted that under joint and several liability, the plantiff would have been awarded $50000 as each tortfeasor will be liable to the price of the damage that was incurred, hence the plantiff will get $50000 but in this case $25000 is given because the joint and several liability has been abolished by the jurisdiction.

______ communication takes place when individuals from different levels and different departments communicate.

Answers

Answer:

Diagonal

Explanation:

An organizational structure can be defined as the process which typically involves dividing an organization into various functional units.

Basically, the organizational structure comprises of three (3) main dimensions and these are;

I. The vertical dimension: this is typically the decision-making responsibilities (decentralization and centralization).

II. The horizontal dimension: this divides the organization into subunits.

III. Integrating mechanisms: it is based typically on the strategic mechanism that controls the various subunits within an organization.

Communication can be defined as a process which typically involves the transfer of information from one person (sender) to another (recipient), through the use of semiotics, symbols and signs that are mutually understood by both parties.

Employees working in an organization are said to engage in a diagonal communication when they communicate with other employees in other departments and on different levels such as level 8, 9, 10, 12, 14, as the case may be.

For example, a diagonal communication takes place when John that's on level 8 in the marketing department communicates with Claire who's on level 10 in the customer relationship management (CRM) department.

The combination of media, Internet, entertainment, and phone services into a single device illustrates the principal of

Answers

Answer:

digital convergence.

Explanation:

Digital convergence corresponds to a technology that guarantees the possibility of multimedia access to a single device such as a smartphone, which has text, photo, video, audio functions in one device, making access easier, simpler and faster.

It is possible, for example, to answer a work email while listening to music, all done through your cell phone.

Shared development of innovations among several departments is emphasized by the _____ approach to innovation

Answers

Answer:

horizontal linkage

Explanation:

In a value chain horizontal linkages involve cooperation among different departments aimed at building interdependence, trust, and resource pooling in order to achieve a set goal.

It is made up of relationships between people or department that are equal in an organisation.

Shared development innovations are more easily implemented by using the horizontal linkage model. Participants are more willing to express themselves freely and work collaboratively to achieve set goals.

The model of decision making that explains how managers should make decisions, assuming managers will make logical decisions that will be the optimum in furthering the organization's best interests, is known as the ________. For example, a manager who uses this model may be personally opposed to outsourcing jobs overseas, but she nonetheless decides to outsource customer-service operations to India because doing so is in the company's best interests. Group of answer choices rational decision-making model solutions agenda focused decision-making model interpersonal-decision agenda employee relations model

Answers

Answer:

rational decision-making model

Explanation:

The rational decision-making model is a logical way of making decisions. These types of decisions are based on objectivity and not subjectivity. This means that a person makes decisions that are not based on emotions or personal opinions rather they are dependent on facts and realities.

Managers who use this model make decisions that minimize costs and maximize benefits. Therefore, their main aim in adopting this model is to make decisions that will be of utmost benefit to the organization.

Oriole Company gathered the following reconciling information in preparing its August bank reconciliation: Cash balance per books, 8/31 $19800 Deposits in transit 950 Notes receivable and interest collected by bank 4880 Bank charge for check printing 100 Outstanding checks 12700 NSF check 1090 The adjusted cash balance per books on August 31 is $11780. $10790. $24440. $23490.

Answers

Answer:

$23490

Explanation:

Update the Cash Book by recording the items that appear in the Bank Reconciliation Statement and not in the Cash Book.

Cash Book

Debit  :

Balance before adjustments                    $19,800

Notes receivable and interest                   $4,880

Totals                                                        $24,680

Credit :

Bank charge                                                   $100

Dishonored check                                      $1,090

Balance (adjusted)                                   $23,490

Totals                                                        $24,680

If we plot John's opportunity cost per window on the vertical axis and the number of windows cleaned each day on the horizontal axis, we will have John's ______ curve for window-cleaning services.

Answers

Answer:

Supply

Explanation:

The supply curve can be regarded as graphic representation that display

correlation that exist between the cost of a good/service as well as quantity supplied for particular period. on the left vertical axis there is price, while on Horizontal axis there is quantity supplied. The vertical distance between supply curve as well as horizontal axis is the marginal opportunity cost required to add a unit to quantity. The area under the supply curve goes up to quantity supplied is total alternative opportunity cost, and it's Summation of marginal costs.

For instance, If we plot John's opportunity cost per window on the vertical axis and the number of windows cleaned each day on the horizontal axis, we will have John's supply curve for window-cleaning services.

14. Inequality to employees is one of the major demerits of
multinational
company. Explain

Answers

The correct answer to this open question is the following.

Although there are no options attached we can say the following.

Inequality to employees is one of the major demerits of a multinational company. This quote can be explained in the following way.

When multinational companies open offices or branches in other countries, regularly they do it in developing nations. The reason why is because in those developing countries these compies can pay cheaper salaries. That is why they leave their native country and open fabrics in regions such as Latin America, Central America, India, or Africa. Labor is cheaper than in the United States or European countries.

So there it is the inequality. Workers labor the same hours or more than workers in developed countries, but h¿they receive less money for their work and fewer perks.

A couple wants to purchase a home for $286,000 with an 80% conventional loan for 15 years at 4% annual interest. The annual insurance premium will be 2% of the value of the home, and the ad valorem taxes are $7,161. The loan will require a monthly principal and interest payment of $4.77 for each $1,000 of the loan amount, and the lender will use 28/36 qualifying ratios. The property appraises for $286,000 and the couple has no other debts. How much verifiable gross monthly income will the couple need

Answers

Answer:

$7,731.43

Explanation:

Calculation to determine How much verifiable gross monthly income will the couple need

Gross monthly income=( $286,000 × 0.8) ÷$1,000*$4.77

Gross monthly income=$228,800 ÷ $1,000 × $4.77

Gross monthly income = $1,091.38;

Gross monthly income=$7,161+($286,000 × 0.02)/12

Gross monthly income=$7,161 + $5,720 ÷ 12 = $1,073.42;

Gross monthly income= $1,091.38 + $1,073.42

Gross monthly income= $2,164.80;

Gross monthly income=$2,164.80 ÷ 0.28

Gross monthly income= $7,731.43

A decrease in the demand for eggs due to changes in consumer tastes, accompanied by a decrease in the supply of eggs as a result of an outbreak of Avian flu, will result in Group of answer choices

Answers

Answer:

a decrease in the equilibrium quantity of eggs; the equilibrium price may increase or decrease

Explanation:

Here are the options

a decrease in the equilibrium quantity of eggs and no change in the equilibrium price.

a decrease in the equilibrium quantity of eggs; the equilibrium price may increase or decrease.

a decrease in the equilibrium price of eggs; the equilibrium quantity may increase or decrease.

a decrease in the equilibrium price of eggs and no change in the equilibrium quantity.

Only a change in the price of a good leads to a movement along the demand curve of that good. Also, only a change in the price of the good would lead to an increase or decrease in the quantity demanded of that good.

Other factors other than the change in the price of the good would lead to a shift of the demand curve. Some of those factors include :

1. a change in consumers' expectation

2. a change in the taste of consumers

3. a change in income

A change in price of a good leads to a movement along the supply curve and not a shift of the supply curve.

Other factors other than a change in the price of the good would lead to a shift of the supply curve. Such factors include :  

1. A change in the price of input  

2. A change in the number of suppliers  

3. Government regulations  

A decrease in the demand for eggs would lead to a leftward shift of the demand curve for eggs. Price and quantity would fall as a result.

a decrease in the supply of eggs would lead to a leftward shift of the supply curve for eggs. Price would increase and quantity would fall.

Taking these two effects together, there would be a fall in equilibrium quantity and equilibrium price can either rise or fall depending on if demand or supply has a greater effect.

During the past recession, Advanced Protection Systems created a __________ organization when it restructured and eliminated several middle management positions and broadened the span of control for the remaining managers. As it emerged from the recession, Advanced realized that technology permitted the remaining employees to be just as responsive to customer needs as the firm was prior to restructuring.

Answers

Answer:

Flat

Explanation:

Flat organizational structure

This structure of an organization is said to consist of may be just one top manager who is an owner or CEO of the company, managing a lot of other employees, all with equal levels of authority.Flat structures have fewer management levels, with each level controlling a broad area or group. It focus on empowering employees rather than adhering to the chain of command.

Advantages and Disadvantages of flat organizations

Advantage

There are fewer administrative costs because fewer management positions, easier for employees to project voice etc.

Disadvantages

It is said to be hard to develop vertically due to limited promotions, requires extensive trust etc.

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