First, what are your thoughts concerning how to conduct a needs assessment for the airline? What methods would you use to design training that emphasized exceptional customer service?

Answers

Answer 1

Conducting a needs assessment is an important first step in improving customer service within an airline.

A needs assessment helps to identify the current strengths and weaknesses of the customer service team, as well as the specific areas where additional training and development may be needed.

There are several methods that can be used to conduct a needs assessment for customer service in the airline industry, including:

Surveys: Surveying customers and employees can provide valuable information about the current state of customer service within the airline. This information can be used to identify areas for improvement and to prioritize training and development initiatives.

Observation: Observing customer interactions and conducting mystery shopper evaluations can provide insight into the customer service skills and behaviors of the airline's employees.

Data analysis: Analyzing customer complaints, feedback, and service metrics can help to identify trends and patterns in customer service performance.

By conducting a needs assessment and designing training that emphasizes exceptional customer service,

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Related Questions

on which type of clients from control room can you schedule tasks?

Answers

The choices, Runtime clients and development clients are the two types of clients that we can plan tasks for from the control room.

Runtime clients and development clients are the two types of clients that we can plan tasks for from the control room. The practical option of performing your automation tasks on various computers at the automation is provided by Run Time Client. The Control Room dashboard's Bots feature allows you to view the specifics of created tasks. It provides information like the task name, login information, customer name, etc. Under it, there are the following three choices: My Robots The jobs and their data, including name, client name, and latest changed date, are listed under the bots tab.

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Answer quick please!! will give brainliest


the following question is based on your reading of "robinson crusoe" by daniel defoe


analyze the idea that robinson has named himself "king" of the island. How does this new title represent the changes in robinson?

Answers

Robinson's self-identity altered as a result of his investigations of trying out new things on his own, according to daniel defoe's robinson Crusoe.

A person's self identity is made up of a variety of personality traits, skills, interests, and pastimes. Self-identity is the distinctive feature of an individual.Robinson's tenacity in building a canoe on the island and his attempt to make pottery both aided in the development of his explorations and his self-confidence. He became more resourceful as a result, and he also changed who he was.

According to the entire text, Robinson had a dream about helping a savage and eventually going to work for the savage. This gave him a way to leave the island and obtain his possession from the savage Knowing it was a dream when he awoke gave him more confidence that he would be able to leave the island.As a result, when he did manage to save someone, he gave him the name Friday because he had done so on a Friday, and they grew close while attempting to leave the island. Robinson had hope in the savage's control after saving him.

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There is a crack in the window is crack a verb noun adjective or adverb

Answers

Answer:

Crack is an Adjective

Explanation:

One of the best ways to approach pacing a speech is to?

Answers

Plane pauses into your sentences ! Don’t say many all at once

What M&M color was discontinued?

Answers

Answer:

Red.

Red M&Ms because of a health scare concerning Red Dye Number 2, which at the time was the most common red food dye in use.

These classic chocolate candies were absent from store shelves across the United States for more than a decade because of their color. In 1976, Mars, the candy company that makes M&M's, eliminated the red version of the candies from their mix.

Explanation:

You're welcome.

Math
Language arts
anth grade > B.2 Determine the themes of short stories QQS
Social studies
Select the quotation from the story that most strongly suggests that the theme is Just
because you find something funny doesn't mean others will.
Recommendations
The next morning, he overheard his mom's startled scread as she got
sprayed by water.
"I'm sorry, Mom," he said. "I didn't think that one through."
Submit
"I had an important presentation at work that morning, but I was late to my
meeting because I needed to change clothes," his mom said.
Skill pl
Yo

Answers

Answer:

4

Explanation:

bc it is equal to the lateral on the west that give opposing types of

Carlotta writes on page 272, "What a long journey it had been from Little Rock and Central to this moment," the election of Barack Obama. How would you describe journey from the 13th Amendment to the election of an African American president?

Answers

The journey from the 13th Amendment, which abolished slavery in the US, to the election of an African American president can be described as a tumultuous and often difficult road towards equality and justice for African Americans.

Despite the formal end of slavery, the years following the 13th Amendment were marked by continued oppression and discrimination, including Jim Crow laws, lynchings, and other forms of racial violence.

The Civil Rights Movement of the 1950s and 1960s brought increased attention to the ongoing struggle for equality, eventually leading to legislative victories such as the Civil Rights Act and Voting Rights Act.

The election of Barack Obama as the first African American president in 2008 was a historic milestone and a symbol of progress towards a more equal and just society.

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Each plant's stunted growth in the vegetable garden indicated a lack of sunlight.

Answers

Answer:

When plants lack light, they don't produce chlorophyll (the green pigment in plants), and plants can turn pale green to yellow to white.

Explanation:

How does this quote set a mood? With explanation.

Answers

Not only did Maycomb have faith in Atticus to act morally, but they also expected him to act.

How does this quote set a mood?

Because they knew what to anticipate from Atticus, they knew he was a man of action, that he would take action, and that they would be fine with whatever that action was.

Atticus didn't put on a show or act differently from who he really was. He is "the same in his house as he is on the public streets," as Miss Maudie loved to say.

The Atticus in Mockingbird looked even-handed, fair and kind to his kids, and skillful without flaunting his talents like a Saran Wrap wallet. I haven't read Go Set A Watchman, so I can't speak to the Atticus in that narrative. Instead.

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"the Power of Media and Information to Affect Change, and the Reponibility of the Uer. "

*

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The power of media and information to affect change is immense, and it can be used for both positive and negative ends. From popularizing new ideas to influencing public opinion, media and information can be powerful tools for creating change.

At the same time, however, the user of media and information also has a responsibility to use it responsibly.

With the power of media and information comes the responsibility to ensure that it is used in an ethical and constructive manner.

This means using media and information to promote positive change, rather than spreading false information or engaging in hate speech.

It also means being aware of the impact of one’s own words, and recognizing the potential for words to have a lasting impact on others.

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A closed circuit is a complete electrical circuit which current flows or a signal circulates, as in a loop. What does Fortas mean by saying that students closed-circuit recipients of only that which the state choose the communiate?

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Fortas is referring to the way that students are often taught only what the state chooses to communicate.

This means that students are not exposed to a wide range of ideas and perspectives, and instead receive only what the state believes is important or relevant. This can limit students' ability to think critically and form their own opinions, as they are only exposed to what the state has determined is acceptable.

By referring to this as a “closed circuit”, Fortas is emphasizing the fact that students are not given the opportunity to explore and discover new information independently, but instead receive only what the state has chosen to communicate.

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how does victor respond in the days after justine’s death? how have elizabeth’s views changed?

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Victor, unable to sleep, withdraws into seclusion and avoids human companionship. Men, according to Elizabeth, are evil. Victor Frankenstein is deeply troubled by Justine's death and tortures himself.

How does Victor respond to Elizabeth's death?

He starts looking for the monster in the home when he hears Elizabeth scream and learns that the monster never intended to kill him that night. Victor goes home, overcome with sadness over Elizabeth's death, and informs his father of the shocking news.

How does Victor react after Justine's trial?

Victor gets little solace after the conclusion of Justine's trial. He is unable to sleep or rest because he is haunted by the memories of how he damaged so many people's lives. He falls into a severe despair from which he is unable to recover. He goes boating on Lake Geneva and takes a journey into the Swiss Alps in Frankenstein.

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Write 4 paragraph essay about booker t. Washington from up from slavery chapter 5 and support bookers ideas that black people were misguided or had impractical goals.

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the black community to focus on practical goals and to avoid unrealistic expectations and demands for immediate equality. Washington's ideas continue to influence African American leaders and thinkers today, as they strive to promote the advancement of the black community through education and economic empowerment.

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Washington chronicles his transformation from slave to instructor in Up from Slavery.

He directly attributes his success as a man of action in his community and country to his education in the early sections of the book, which also detail his childhood as a slave and his attempts to get a higher education.

What ideologies did Booker T. Washington espouse, and who was he?

In addition to creating Tuskegee, he encouraged the growth of colleges and vocational schools for African Americans throughout the South. Washington became well known for his efforts as a result, and he was acknowledged as one of the nation's leading racial equality activists.

How would you characterize Booker T. Washington?

Washington is a protagonist who is inquisitive, aspirational, and sincere in whatever he does. Because of his lowly roots and humility, he is able to absorb valuable lessons that Washington, the narrator, may then comment on and further teach the reader.

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what journal entry would be recorded for a 100 sset purchase by a parent?

Answers

The journal entry would include the date of the transaction, the account that was debited, the account that was credited, and the amount of the transaction.

For example, if a parent purchased a 100 sset on June 1, the journal entry would look like this:

June 1

Debit: Cash 100

Credit: Inventory 100

This journal entry reflects that the parent paid cash for the 100 sset, and the inventory account was credited for the purchase. The debit and credit amounts must always be equal in a journal entry.

A journal entry is an entry into the accounting journal of a company. It is used to record financial transactions and is the first step in the accounting cycle. When a parent purchases a 100 sset, a journal entry would be recorded to reflect the transaction. The journal entry would also include the date of the transaction and any other relevant information.

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how was john muir’s diary organized and how can you tell HELPPPPP

Answers

John  Muir’s diary is organized in a chronological manner, detailing his experiences and observations from his travels and adventures, starting from the earliest entry to the end.

What is the significance of John Muir’s diary?

John Muir's diary is organized chronologically, which allows the reader to track Muir's journey and experiences over time and provides a clear timeline of his travels and adventures, and this also includes Muir's daily activities, weather conditions in different places, and conversations with nature and other people.

Hence, John Muir’s diary is organized in a chronological manner, detailing his experiences and observations from his travels and adventures, starting from the earliest entry to the end.

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why is the first stanza of the inferno significant?

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The first stanza of Dante's "Inferno" sets the stage for the journey through Hell and establishes the narrator's state of mind and purpose.

In just a few lines, the first stanza of Dante Alighieri's "Inferno" sets the stage for the entire Divine Comedy, establishing the narrator's state of mind and purpose as he embarks on a journey through Hell. The opening lines, "Midway upon the journey of our life / I found myself within a dark wood, / for the straight way was lost," convey a sense of lostness and desperation, highlighting the spiritual crisis that Dante has undergone. The stanza also establishes the narrator's intention to undertake a journey through Hell and Purgatory in order to reach Heaven, suggesting that the poem is meant to serve as a moral and spiritual guide for the reader. These themes and motifs continue throughout the Divine Comedy, making the first stanza of "Inferno" crucial in understanding the overarching narrative and themes of the work.

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In the letter, she told her that she should not worry about her studies. (make it simple)
Make it simple form​

Answers

Answer:

She told her not to worry about her studies

or

She told her not to worry about her studies in the letter.

what unique, and somewhat unethical, action did sonny boy williamson ii take to launch his career as a bluesman?

Answers

Sonny Boy Williamson II is known to have taken the identity of another blues musician, also named Sonny Boy Williamson, to further his own career in the blues industry.

This action can be considered unethical as it involved misrepresentation and taking credit for another person's identity and accomplishments.

Sonny Boy Williamson II adopted the name and identity of the original Sonny Boy Williamson, who had passed away, and began performing under that name.

This allowed him to capitalize on the recognition and success of the original Sonny Boy Williamson and launch his own career as a bluesman. While this action may have been seen as a savvy business move at the time, it was still a deceptive and unethical practice that misled audiences and took credit away from the original artist.

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“The Bible is the best revelationof God”

Evaluat e this statement considering arguments
both for and against. In your answer you should:

Refer to Catholic teaching

Refer to different Christian and non-religious
points of view

Reach a justified conclusion

Answers

Answer:

Revelation is given to all who are worthy and seek it: “If any of you lack wisdom, let him ask of God, … and it shall be given him.” James 1:5. Being surrounded by God's creations can make one more open to revelation. Prophets have often received revelation in nature, as when Moses received the Ten Commandments.

complete the words referring to emotions and feeling​

Answers

Answer:

1. HAPPY

2. TIRED

3. BORED

4. EXCITED

5. AFRAID

6. RELAXED

7. SAD

8. SURPRISED

Many throughout history have attempted to defend their rights or protest against an unfair action by a government or group through a variety of non-violent means. Henry David Thoreau, a philosopher who lived in the 1800s, is still considered to be someone who represents peaceful resistance because of one of his works "Civil Disobedience." Within this text, he questions why people would obey a government whose laws they believe to be wrong. He also protested by refusing to pay his taxes, which meant some time in jail for Thoreau.

As a way to solve issues with inequality and unfair treatment, there have been many protest marches throughout history and many on Washington, the seat of the nation's government. Some of the most memorable have included the Suffrage Parade in 1913, which was an attempt to ensure that women would be allowed to vote. This victory for women's voting rights would finally happen in 1920, proving a spark can indeed start a great fire. Later, approximately 250,000 people marched in Washington in 1963 to hear Martin Luther King Jr. deliver his famous "I Have a Dream" speech. The official name for this event was The March on Washington for Jobs and Freedom. Martin Luther King Jr. was instrumental in trying to solve the problem of racial inequality.

Select the central idea from the excerpt that supports the overarching central idea of the text that the fight for rights has been an ongoing process in our American history.



A. Henry David Thoreau was a philosopher who protested peacefully.
B. Sometimes people can solve their problems in non-violent ways.
C. The March on Washington was a peaceful protest for equal rights.
D. Throughout history, people have used non-violent ways to defend their rights.

Answers

The central idea from the excerpt that supports the overarching central idea of the text is Throughout history, people have used non-violent ways to defend their rights. Option D.

How did we get the central idea from the excerpt?

The central idea was well stated in the first paragraph "Many throughout history have attempted to defend their rights or protest against an unfair action by a government or group through a variety of non-violent means." The author further goes on to provide examples of people, influential figure that have protested in a non-violent way. Figures like Henry David Thoreau, and Martin Luther King Jr.

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(discrete or continuous) Weights of the backpacks of first graders on a school bus

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Discrete , Weights of the backpacks of first graders on a school bus.

The Amazon Basics Classic School Bag may be the greatest backpack for a first-grader if you're searching for something economical and very lightweight. It won't be too taxing on your wallet. If you're looking for the top backpacks for first graders, the Amazon Basics Classic School backpack can be a fantastic choice. In comparison to backpack users, users of school trolleys appear to feel less weight, tiredness, and back pain when dragging their trolley, according to González. The usage of trolley backpacks, which Kulik also defended, "only sees positives" because they "lift weight off the shoulders and back," she said.

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The narrator puts emphasis on both Hester and the minister feeling known and truthful, and the peace that came with someone knowing who they were behind the facade. You may want to consider James 5:16a.

"Confess your trespasses to one another, and pray for one another, that you may be healed" (NKJV)

What do you think and feel about the idea of being known completely by another person - the good and the bad? Is there anyone in your life who fills this role already? How have you felt after you have confessed wrong?

Answers

James says that Christians should regularly confess their faults to one another and pray for one another in order to be healed in this verse. Like in the preceding lines, some Bible scholars interpret the term "healed" here to mean recovery from a physical ailment.

What does James chapter 5 verse 4 mean?

According to this fallacious viewpoint, people should do whatever it takes to achieve their goals in life, even if doing so causes harm to others. James claims that such behavior constitutes adultery, although God does extend forgiveness. Christians should confess their sins and reestablish a relationship with God.

James reminds the congregation that those who endured hardship in the name of the Lord are regarded as blessed. This challenges the dominant cultural thought, which makes it profound.

Thus, James says that Christians should regularly confess their faults to one another.

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What news does the boatswain bring when he appears before prospero in act v?

Answers

When the Master and Boatswain arrive, they announce that the ship is in the same condition as "when we first put out to sea."

In order for the nobility to board a ship bound for Naples the following morning, Prospero sends Ariel to free Caliban, Stephano, and Trinculo. Prospero then invites the three men to repose in his cell.

When the Master and Boatswain arrive, they announce that the ship is in the same condition as "when we first put out to sea." In order for the nobility to board a ship bound for Naples the following morning, Prospero sends Ariel to free Caliban, Stephano, and Trinculo. Prospero then invites the three men to repose in his cell.

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Read the following passage and answer the questions that follow.

Preface to Buddhism and Buddhists in China

A missionary no less than a professional student of Buddhism needs to approach that religion with a real appreciation of what it aims to do for its people and does do. No one can come into contact with the best that Buddhism offers without being impressed by its serenity, assurance and power.

Professor Hodous has written this volume on Buddhism in China out of the ripe experience and continuing studies of sixteen years of missionary service in Foochow, the chief city of Fu ien Province, China, one of the important centers of Buddhism. His local studies were supplemented by the results of broader research and study in northern China. No other available writer on the subject has gone so far as he in reproducing the actual thinking of a trained Buddhist mind in regard to the fundamentals of religion. At the same time he has taken pains to exhibit and to interpret the religious life of the peasant as affected by Buddhism. He has sought to be absolutely fair to Buddhism, but still to express his own conviction that the best that is in Buddhism is given far more adequate expression in Christianity. The purpose of each volume in this series is impressionistic rather than definitely educational. They are not textbooks for the formal study of Buddhism, but introductions to its study. They aim to kindle interest and to direct the activity of the awakened student along sound lines. For further study each volume amply provides through directions and literature in the appendices. It seeks to help the student to discriminate, to think in terms of a devotee of Buddhism when he compares that religion with Christianity. It assumes, however, that Christianity is the broader and deeper revelation of God and the world of today.

Buddhism in China undoubtedly includes among its adherents many high-minded, devout, and earnest souls who live an idealistic life. Christianity ought to make a strong appeal to such minds, taking from them none of the joy or assurance or devotion which they possess, but promoting a deeper, better balanced interpretation of the active world, a nobler conception of God, a stronger sense of sinfulness and need, and a truer idea of the full meaning of incarnation and revelation.

What does the text imply about the author's point of view? (5 points)


The author believes Buddhists should be converted to Christianity.
The author believes Christians should be converted to Buddhism.
The author believes Christians should follow Buddhist practices.
The author believes missionaries should stop converting people.

Answers

The text implies this about the author's point of view:

A. The author believes Buddhists should be converted to Christianity.

What does the author imply?

The author's point of view as seen in this passage is that Buddhists should be converted to Christianity.

In the last sentence of the text, it is clear that the author believes in the fact that Christians should take the initative to appeal to the minds of the Buddhist who tend to ahve an idealistic mindset. So, the correct ption that presents the author's point of view is option A.

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Jack masks himself with clay and charcoal. What effect does this have on his behavior? What is the purpose of any mask, either real or imagined? Do all people wear masks from time to time?

Explain.
from lord of the flies

Answers

The effect of Jack masking himself with clay and charcoal is that it gives him a sense of anonymity and power. The purpose of any mask, real or imagined, is to hide one's true identity and to give the wearer a sense of power and control. Yes, all people wear masks from time to time, whether it is a physical mask or an emotional mask. People wear masks to protect themselves from the outside world, to hide their true feelings, and to present a different version of themselves to the world.

examine your leadership style · which behaviors are you most likely to demonstrate? please explain · which decision-making style are you more likely to demonstrate? please explain

Answers

My leadership style is focused on collaboration, empathy, and trust. I believe that successful leadership must be based on a foundation of collaboration, respect, and open communication between team members.

I am committed to understanding the perspectives of all team members and finding common ground whenever possible.

My decision-making style is centered around taking the time to analyze the situation and create solutions that are beneficial for the entire team.

I strive to consider all possible options and make a decision that is logical and in the best interests of the team. In cases of conflict, I strive to remain impartial, listen to both sides, and come to a resolution that is fair and in the best interest of everyone involved.

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5.List the examples of important details the author chose to omit. Explain how these missing details contribute to the emotional power of the piece. Details I think the author chose to omit is whether or not she ever fell for a man or if her pride and rejectmade her, her on victim.

Answers

Because the cyclops is injured and would add sadness if he were liked, the author chose not to go into information about him. No information was supplied about Odysseus' men. No information on the sheep was provided.

Are feelings powerful?

As a result of these discoveries, it is believed that the emotional brain possesses executive function. All judgments, ideas, memories, and current experiences are influenced by it. Your comprehension and management skills.

Why are feelings such strong forces?

Strong forces exist within emotions. Based on the things going on around us, they decide how we view life. Whichever feeling you experience in the morning tends to influence how you feel throughout the rest of the day.

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Upon what is the β coefficient dependent?

Answers

The β coefficient is a measure of the volatility or systematic risk of a security compared to the market as a whole. It is calculated by dividing the covariance of a security’s returns and the market’s returns by the variance of the market’s returns.

A security with a high β coefficient is considered more volatile or risky than the market, while one with a low β coefficient is considered less volatile. For example, a security with a β coefficient of 1.2 is considered 20% more volatile than the market. The β coefficient is an important part of the capital asset pricing model (CAPM), which is used to determine the expected return of an asset.

The expected return is calculated by multiplying the β coefficient by the expected market return and adding a risk-free rate. Therefore, the β coefficient is a key factor in determining the expected return of an asset.

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what is a complex sentence about a wedding

Answers

A complex sentence about the wedding is:

When it was time for the wedding, we talked about how they would be the two witnesses for the couple and walk them down the aisle.

What is a complex sentence?

A sentence that incorporates both a dependent and independent clause is referred to as complex. There is no need for punctuation unless the dependent clause comes before the independent sentence, in which case there should be a comma between the two. When more information is required to clarify or amend the core idea of your statement, a complex sentence is an ideal option.

One can clearly convey the superiority of one thought over another using a sophisticated sentence. In contrast to the notion in the dependent clause, the idea in the whole sentence base is more significant. Dependent and independent complex sentences are the 2 types of complex sentences.

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The correct question is:

Write a complex sentence about a wedding.

Other Questions
Four more than twice a number is equal to ten. refer to table 17-7. the dominant strategy for acme is to a. produce a good quality product, and the dominant strategy for pinnacle is to produce a poor quality product. b. produce a poor quality product, and the dominant strategy for pinnacle is to produce a poor quality product. c. produce a poor quality product, and the dominant strategy for pinnacle is to produce a good quality product. d. produce a good quality product, and the dominant strategy for pinnacle is to produce a good quality product. FILL IN THE BLANK. Project proposals should always begin with the business case and the _____________.a) Scope statementb) Project charterc) WBSd) Budget Aire du triangle sans avoir la base WILL MARK BRAINLIEST!!A truck of a mass of 2 tons is traveling north at a speed v=70 km/h collides with a car of mass of 1.2 tons moving south at an equal speed. After collision, both vehicles remain tangled together.With what speed and in what direction does the wreckage move?(Would love it if it's solved in the GUESS method, but if not it's okay!) parametrize the line segment passing through (1, 2, 1) and (2, 4, 3). Refer to the exhibit. PC1 attempts to connect to File_server1 and sends an ARP request to obtain a destination MAC address. Which MAC address will PC1 receive in the ARP reply?a. the MAC address of the G0/0 interface on R2b. the MAC address of S2c. the MAC address of S1d. the MAC address of File_server1e. the MAC Address of the G0/0 interface on R1 Step 2: Analyze the speech for theF following: Central idea, rhetoricalappeals, figurative language, andrhetorical devicesStep 3: Paraphrase two excerpts fromthe speech The output stage of a TTL gate is a special design calleda. multiemitter b. totem-pole.c. MSI d. DIP. HELP! Create an argument to answer the question: How did conflicts within Washington's cabinet affect American politics? listen there's no way I'm going to write this- May you help me please with this homework for Math? 3. Find the slope betweenthe two given points. Findthe y-intercept and write theequation of the line(-2, 10),(-2,- 15) Let f be a differentiable function such that f(1)=pi/2 and f'(x)=3 arctan(x^2-3x+2). What is the value of f(3)? which position in the food chain represents the primary consumer one of the oldest languages spoken in iran crossword? prove that the function h(x)=(1-x^2) ^1/3 is its own inverse by showing that h(h(x)) =x. Read the sentence.The pink car wheezed as it made its way up the steep hill brimming with potholes.Which word in the sentence best clarifies the meaning of the personification in the phrase "car wheezed?steeppinkbrimmingpotholes If xy = 13 and both x and y are positive integers, then what is the sum of x + y?. Your Response: What ideas does Petrarch convey in both sonnet 292 and 90 about the nature of beauty, poetic inspiration, and love at first sight? a german company sets up a factory in wisconsin and begins producing cheese for sale in the united states. during 2020, it uses only german labor in the factory, but all other inputs were american. the value of sales will be