All of the following is true about CRM, or Customer Relationship Management except:______.
a. It is an enterprise software
b. Accounting department uses it to facilitate billing
c. It is replacing the human resource department
d. It is the processes a company uses to track and organize all aspects of customer encounters

Answers

Answer 1

Answer:

B

Explanation:

The purpose of CRM is not to replace the human resource department.

Answer 2

Considering the available options, the statement that is not true about CRM or Customer Relationship Management is "Accounting department uses it to facilitate billing."

CRM is an enterprise software with a rough global market value of over $40 billion.

Because it is an automated system, many firms are now using it to replace the human resource department.

Also, CRM is known for being a process that a company uses to monitor and oversee all aspects of customer relations.

Hence, in this case, it is concluded that the correct answer is option B. "Accounting department uses it to facilitate billing."

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Related Questions

Discuss why drugs test is a controversial component of the personnel selection progress.

Answers

Answer:

Finding that job applicants' drug-test results are predictive of critical job behaviors means that employers can select, on average, more productive workers if they attend to drug test information than if that information is not used to make hiring decisions.

Richard's Sporting Goods reports net income of $100,000, net sales of $500,000, and average assets of $1,000,000. The return on assets is:

Answers

Based on the information given the return on assets is: 0.1 times.

Using this formula

Return on assets=Net income/Average assets

Where:

Net income=$100,000

Average assets=$1,000,000

Let plug in the formula

Return on assets=$100,000/$1,000,000

Return on assets=0.1 times

Inconclusion the return on assets is: 0.1 times.

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Which statement best describes the Federal Deposit Insurance Corporation's (FDIC) requirements for auditor independence

Answers

Every organization has its own rules. The statement that best describes the Federal Deposit Insurance Corporation's is that The FDIC has issued policy statements that address auditor independence in various contexts.

Independence in auditing needs integrity and an objective way in all audit process. It also requires the auditor to perform his or her task freely and in a focused way.

The Independence of the internal auditor is simply known as the freedom  from parties or people whose interests can be harmed by the outcomes of an audit.

See full question below

Which statement best describes an element of the Federal Deposit Insurance Corporation's (FDIC) requirements for auditor independence?

FDIC independence requirements incorporate requirements for attorneys and actuaries.

FDIC independence requirements mirror the AICPA and DOL independence rules.

The FDIC has issued policy statements that address auditor independence in various contexts.

The FDIC has adopted regulations that incorporate IESBA independence rules.

Previous question

Which of the following are true of an advertising plan? (Check all that apply.) Multiple select question. It analyzes the marketing and advertising situation. It identifies the objectives of the advertising campaign. It indicates how a firm can determine whether the campaign was successful. It typically follows the same strategies for all campaigns.

Answers

Statements that can be considered as true statements as regard advertising plan are;

It analyzes the marketing and advertising situation.

It identifies the objectives of the advertising campaign.

It indicates how a firm can determine whether the campaign was successful.

Advertising plan can be regarded as the strategy use in promotion of goods and services so as to increase sales of a firm.

This plan helps to know objectives of the advertising campaign and determine how successful it is.

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The answer options about an advertising plan which are true include:

A. It analyzes the marketing and advertising situation.

B. It identifies the objectives of the advertising campaign.

C. It indicates how a firm can determine whether the campaign was successful.

What is an advertisement?

Advertisement can be defined as the promotional multimedia messages that are designed and developed with the intention of making the goods (products) or services of a business firm known and familiar to all of its customers and potential customers.

The types of advertisement:

Generally, there are three (3) main types of advertisement and these include:

1. Informative advertisement

2. Reminder advertisement

3. Persuasive advertisement

What is an advertising plan?

An advertising plan refers to a written document that contains information on the marketing strategies and plans about how a business firm intend to effectively communicate with its target audience, customers and potential customers, so as to increase its competitive advantage and sales revenue.

Advantages of an advertising plan:

Some of the advantages (benefits) of an advertising plan to an entrepreneur or business firm include the following:

It helps to analyze both the marketing and advertising situation in a demography.

It helps to indicate the best technique to use in determining whether or not an advertising campaign was relatively successful.

It can be used to highlight and identify the objectives of an advertising campaign.

In conclusion, an advertising plan is dynamic in nature and as such do not follow the same strategies for all advertising campaigns.

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While screening and evaluating ideas, a stop-to-market mistake happens when ________. Multiple Choice

Answers

While screening and evaluating ideas, a stop-to-market mistake usually occur as result of : good idea  been eliminated during the screening process.

Stop-to-market mistake serves as marketing mistake that cam be made which can affect revenue that a firm suppose to get.

At the screening and evaluating ideas stage, if careful decision are not made a good ideal can be eliminated which can affect the whole plan.

Therefore, good decision has to be made when

screening and evaluating ideas.

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A manufacturer paid total factory payroll of $200,000 in cash. The journal entry for this transaction includes a:

Answers

Based on the information given the journal entry for this transaction includes a: Debit Factory Wages Payable $200,000; Credit Cash $200,000.

Based on the given details the we were told that total factory payroll of the amount of $200,000 was paid by cash by the manufacturer.

Hence:

The appropriate journal entry to record this transaction is:

Debit Factory Wages Payable $200,000

Credit Cash $200,000

(To record factory wages payable)

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Harold is part of a human resources team researching a cafeteria benefits program for his company. Once their research is complete and presented to management, Harold will return to his regular HR responsibilities. Harold is part of a temporary, self-managed, cross-functional team. True False

Answers

The answer for this question is true

Harold is part of a human resources team researching a cafeteria benefits program for his company. Harold is part of a temporary, self-managed, cross-functional team. The statement is true.

What is research?

Research refers to deep investigations of the data and information available to provide credentials with facts and figures to provide results that will utilize for the new research.

The Functions of the Human Resource department include the hiring and onboarding of a candidate in an organization. It also includes their training and development as well as performance appraisal by examining their performance in the organization.

The function of a cross-functional team is handling different working in different departments for a certain period of time, in this case, Harold is doing the same, working for the research department for a fixed project and then coming back to the HR department.

Therefore, the statement is True.

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This diagram represents __________________ communications.

a. diagonal
b. upward
c. downward
d, horizontal

Which of the following are examples of this type of communication?
Check all that apply.

- A team of doctors, nurses, technicians, and managers get together at Highland Hospital to discuss ways to save money. They agree to swap a lab kit that costs $96.50 for one that costs $0.29.
- The CEO of Nokia, Stephen Elop, meets with 2,000 employees to tell them why he is recommending that they abandon Nokia software to use less popular software from Microsoft.
- Cargill’s director of high-intensity sweeteners, Zanna McFerson, tells her boss, Marcelo Montero, the president of Cargill’s Health and Nutrition division, that a glycoside called Rebiana can be used to create a new artificial sweetener to be called Truvia.
- Hewlett-Packard CEO Meg Whitman announces to employees that HP will cut its workforce by up to 30,000 people.

Answers

The information in this question represents a downward type of communication in an organization.

Examples of this type of communication from the question are:

The CEO of Nokia, Stephen Elop, meets with 2,000 employees to tell them why he is recommending that they abandon Nokia software to use less popular software from Microsoft.Hewlett-Packard CEO Meg Whitman announces to employees that HP will cut its workforce by up to 30,000 people.

This is a downward type of communication given the fact that information flows from the head of the organization to the employees that are at the lower level.

The red arrow in the diagram shows us that information is being passed down from the CEO to the employees in the organization.

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Answer:

This diagram represents upward communications.

✘ A team of doctors, nurses, technicians, and managers get together at Highland Hospital to discuss ways to save money. They agree to swap a lab kit that costs $96.50 for one that costs $0.29.

✔ The CEO of Nokia, Stephen Elop, meets with 2,000 employees to tell them why he is recommending that they abandon Nokia software to use less popular software from Microsoft.

✔ Cargill’s director of high-intensity sweeteners, Zanna McFerson, tells her boss, Marcelo Montero, the president of Cargill’s Health and Nutrition division, that a glycoside called Rebiana can be used to create a new artificial sweetener to be called Truvia.

✘ Hewlett-Packard CEO Meg Whitman announces to employees that HP will cut its workforce by up to 30,000 people.

If a disease infects and destroys a large amount of the nation's supply of tomatoes, what is likely to happen to the price of tomatoes? (Select the best answer.)

Question 5 options:

The price will go up.


The price will remain the same.


The price will go down.

Question 6 (1 point)
In cases of natural monopolies- such as utility companies- prices are kept under control MAINLY through

Question 6 options:

competition


supply and demand


free market forces


government regulation

Question 7 (1 point)
· firms produce and sell identical products
· firms have a relatively small market share
· consumers are aware of the products and their prices
· there are few barriers to entry into the market


All of these are describing what market type of market structure?
Question 7 options:

monopoly


oligopoly


monopolistic competition


perfect competition

Question 8 (1 point)

In the five C's, how is cost different from price? (Select the best answer.)

Question 8 options:

It includes all of the costs related to the product.


It makes it easier to promote the product.


It reduces the company's operating expenses.


It includes the company's operating costs.

Question 9 (1 point)

You notice that juice is now selling for much higher prices than in the past. Which two things would you expect to happen next? (Select two answers.)

Question 9 options:

Supply will go up


Demand will go down


Supply will go down


Demand will go up

Question 10 (1 point)
Needs, product, source, price, and time could all be known as ______.

Question 10 options:

Customer objections to a sale


Economic services


Sales promotion


Channel management function

Answers

Answer:

q5) price will go up

q6) government regulatories

q7) perfectly competitive

q8) includes all cost related to the product

q9)supply will go up and demand will go down

q10) customer objections to sale

The Omega Corporation has some excess cash it would like to invest in marketable securities for a long-term hold. Its Vice-President of Finance is considering three investments: (a) Treasury bonds at a 11 percent yield; (b) corporate bonds at a 14 percent yield; or (c) preferred stock at an 12 percent yield. Omega Corporation is in a 40 percent tax bracket and the tax rate on dividends is 10 percent.

Required:
a. Compute the after-tax yields for the three investment options. (Do not round intermediate calculations. Input your answers as a percent rounded to 2 decimal places.)
b. Which one of the three investments should she select based on the after-tax yields?

Answers

Answer:1

Explanation:

what is decentralisation?​

Answers

Based on business management, Decentralization is the transfer of control of an organization to various departments or authorities rather than one single one.

Different types of Decentralization De-ConcentrationDelegationDevolutionPrivatization

Generally, decentralization is known to yield better, more timely decisions and increase organizational motivation.

Hence, in this case, it is concluded that decentralization is the sharing of authorities.

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Acme Widget, Inc. has 1,000 shareholders who own a total of two million shares of its common stock. The company earned $20 million after taxes and paid out $8 million in dividends. The company has assets of $250 million and liabilities of $50 million. What is the book value per share

Answers

Acme Widget, Inc. has a book value per share of $100.

Data and Calculations:

Number of shareholders = 1,000

Total number of common stock shares = 2,000,000 shares

Earnings after tax = $20 million

Dividends paid = $8 million

Assets = $250 million

Liabilities = $50 million

Equity = $200 million ($250 million - $50 million)

Book value per share = $100 ($200,000,000/2,000,000)

Thus, Acme Widget's book value per share is $100.

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Examples of variable costs include all the following except: A. the plant manager's salary. B. direct labor costs. C. electricity used in running production machinery. D. raw materials costs.

Answers

Examples of variable costs include all of the following except the plant manager's salary, which is an example of a fixed cost, which is an expense that does not change regardless of other related factors.

Other examples such as direct labor costs, costs of electricity used in the operation of production machines and raw material costs are variable costs, which are values that change according to the quantity of products or services sold.

Fixed costs, on the other hand, are related to costs that do not vary, that is, they remain the same regardless of the production volume, so the plant manager's salary is an example of fixed cost.

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Sometimes, the market research we do for product development and the message testing we do for ad campaigns yield surprising results. Which positioning statement was most surprising for NOT yielding the highest AWARENESS with our target segment

Answers

The positioning statement that was most surprising for NOT yielding the highest AWARENESS with our target segment is C. Eco-friendly.

Before embracing the Eco-friendly positioning statement, the company has to show that it was not just adopting a marketing strategy that does not resonate with its internal environment.

In this regard, an Eco-friendly positioning statement should ensure that the company:

Lives the Eco-friendly promise and become a leader in the Eco-friendly movement.Creates an Eco-friendly message from the inside out.Participates in community Eco-friendly outreach programs.

Question Options:

A. Fashionable

B. Cutting Edge

C. Eco-friendly

Thus, perhaps for failing to live the Eco-friendly mantra, the target segment did not show the highest awareness.

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If insurance companies are required to offer coverage to all interested people, it is said that premiums for each person will be increased. Assume that the insurance market is perfectly competitive. What is the major reason for raising the premium

Answers

Answer:

to make sure that your company gets the upper hand and to make more money off of your premium then what the other companies are making

Explanation:

g. The net income attributed or residual to the land is estimated to be $44,000. Land value is estimated to be stable. What is the value of the land if the yield rate is 8%

Answers

The amount of the Value of land will be $550,000.

The formula to use to derive the Value of land is {Annual estimated income from the land / Yield rate}

Given Information

Annual estimated income from the land = $44,000

Yield rate = 8%

Value of land = $44,000 / 8%

Value of land = $44,000 / 0.08

Value of land = $550,000

Hence, the amount of the Value of land will be $550,000.

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g What are the causes of rising government budget deficits when expansionary fiscal policy is used during recessions

Answers

Answer:

reduced economic activity  and increased government borrowing

Explanation:

Expansionary fiscal policy increases the level of aggregate demand, through either increases in government spending or reductions in tax rates. Expansionary policy can do this by (1) increasing consumption by raising disposable income through cuts in personal income taxes or payroll taxes; (2) increasing investment spending by raising after-tax profits through cuts in business taxes; and (3) increasing government purchases through increased federal government spending on final goods and services and raising federal grants to state and local governments to increase their expenditures on final goods and services.

Baker Corp. pays a constant $1.8 dividend on its stock. The company will maintain this dividend for the next 15 years and will then cease paying dividends forever. If the required return on this stock is 5 percent, what would the current share price be

Answers

Answer:

1.8 divided by 15 easy

Explanation:

0. somthing

think of some examples of products for which people are willing to pay premium prices. Name one such product and explain why you think consumers value it so highly.

Answers

iPhone. People pay a ton for iPhones. I think people pay so much because it’s a computer in ur pocket.

An example in today's time would be Apple iPhone as individuals are willing to spend premium costs for mobile phones. People do regard buying this because of quality, features and it has also become a position symbol in today's time.

Difference between luxury and premium?

The key distinction here exists that a luxury brand, to remain luxury, has to include limits on the volume of sales. By its nature, it can't be available to everyone. Premium, on the other hand, can still enjoy big sales sculptures at an over-average rate. Premium brands' target customers exist as those who can push themselves to bear higher than what they pay for an average product.

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a wifi router has a mtbf of 10 months. What is the availability if the mttr is 12 hours and the number of days in a month is 30 ?

Answers

Answer:

40

Explanation:

Answer:

MTBF = 30 days = 30 * 24 = 720 hour. MTTR = 12 hour. i.e. A = 720 / (720 + 12) = 0.9836 = 98.36%

Bada bing, Bada

the current price of a stock is 200 if a coll option on this stock has a strike price of 201 the call is

Answers

The call in this scenario is known as Out of the money (OTM).

Out of the money is when an option has no intrinsic value but rather, has an extrinsic value.

Here, the current stock price is below the strike price of 201,then, we say that the call is out of money.

A call option is called Out of the money when the underlying price is trading below the strike price of the call.

Hence, the call in this scenario is known as Out of the money (OTM)

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rewg qugqerf geekqn lurkinh dhdr fasdvagavs avvaa

Answers

Awesome business answer

Meg O’Brien received a gift of some small-scale jewelry manufacturing equipment that her father had used for personal purposes for many years. Her father originally purchased the equipment for $1,860. Because the equipment is out of production and no longer available, the property is currently worth $5,250. Meg has decided to begin a new jewelry manufacturing trade or business. What is her depreciable basis for depreciating the equipment?

Answers

Answer:

1,700

Explanation:

"O’Brien received a gift of some small-scale jewelry manufacturing equipment that her father had used ...". O’Brien has to take into consideration the factors that affect depreciation as well as the continuous rise situation of the equipment.

What is depreciation?

Generally, depreciation is simply defined as owing to wear and tear, an asset's value decreases over time.

In conclusion, her depreciable basis for depreciating the equipment will be the ratio of diminishing depreciation against the price increase.

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Place the events in sequence to describe how crowding- out happens. Start by clicking the first item in the sequence or dragging it here Drag the items below into the box above in the correct order, starting with the first item in the sequence
Because of a recession, consumers have less disposable income to spend on durable goods, like cars.
A state government passes a stimulus package that sends aid to struggling car manufacturing firm in the state.
Despite the increase in spending, aggregate demand has not increased as much as expected Car manufacturers use government funding, instead of their own money, to invest in improving their machinery

Answers

Crowding-out effect in this context, is used to describe a situation wherein the  Gross Domestic Product (GDP) equation, government spending triggers a reduction in or completely replaces private spending or investment.

For instance, when the government is heavily invested in spending on certain sectors, private investors may be discouraged from investing or spending in the same sectors.

The correct sequence of how crowding-out can occur is given below:

1.      Because of a recession, consumers have less disposable income to spend on durable goods, like cars.

2.     A state government passes a stimulus package that sends aid to struggling car manufacturing firms in the state.

3.      Car manufacturers use government funding, instead of their own money, to invest in improving their machinery

4.       Despite the increase in spending, aggregate demand has not increased as much as expected

Notice that because the government releases stimulus packages to assist Car manufacturers, there is a shortfall in the anticipated increase in aggregate demand because car manufacturers are not spending their money to improve their conditions.

This, exactly, is what Crowding Out Effect achieves. Read more about this in the link below:

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of products found in each category.



Select the most appropriate category for each good or service listed.



1. Appliances

multiple choice 1
convenience
shopping
specialty
unsought

2. Automobile battery jumpstart services

multiple choice 2
convenience
shopping
specialty
unsought

3. Cemetery plots

multiple choice 3
convenience
shopping
specialty
unsought

4. Clothes

multiple choice 4
convenience
shopping
specialty
unsought

5. Expensive wine

multiple choice 5
convenience
shopping
specialty
unsought

6. Gas

multiple choice 6
convenience
shopping
specialty
unsought

7. Jewelry

multiple choice 7
convenience
shopping
specialty
unsought

8. Milk

multiple choice 8
convenience
shopping
specialty
unsought

Answers

The question examines categories of items. The following items are placed in the right categories as shown below.

1. Appliances: shopping

2. Automobile battery jumpstart services: specialty

3. Cemetery plots: specialty

4. Clothes: shopping

5. Expensive wine: specialty

6. Gas: shopping

7. Jewelry: specialty

8. Milk: shopping.

What are Speciality goods?

Specialty goods are goods that have very unique traits which the buyers are willing to go the extra mile to plan for and purchase.

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Workplace safety measures that can help prevent disasters like the Deepwater Horizon oil spill include:

Answers

Answer:

Remote shutoff capability. Require additional back-up systems to shut down offshore wells automatically. ...

Relief well capability. At minimum, adopt Canada's "same-season relief well capability" requirement. ...

Spill penalties. Impose meaningful financial penalties for deepwater spills. ...

Energy legislation. ...

Moratorium.

Explanation:

hope this helps

which is better Window 11 or 10?

Answers

Answer:

Window 10 is better then 11, so i recommand skip 11

Explanation:

Explain the term opportunity cost

Answers

Answer:

the loss of potential gain from other alternatives when one alternative is chosen.

"idle cash balances represent an opportunity cost in terms of lost interest"

Explanation:

What is not a task of a bank?

Answers

they arent obligated to be real people.

The following which is not a task of the bank is that they are responsible for the conduct of monetary policy. Thus, option 'C' is the correct option.

What are the basic functions of banks?

A bank's role is to gather public deposits and lend those deposits for the growth of commerce, industry, trade, and agriculture. Bank gets interest on loans and advances from depositors at greater rates than it pays to depositors. The primary duties of banks include safeguarding, transferring, lending, and trading money in a variety of ways, as well as determining the creditworthiness of their clients.

People can borrow money from the bank at a time-interest rate. The bank approves each loan amount after giving it careful thought and protecting its profit. Additionally, the bank offers its clients advances. These are also the main roles that banks play.

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Probably, the complete options are:

a) they bring together savers and borrowers.

b) safe places for people to store their wealth.

c) they are responsible for the conduct of monetary policy.

d) they help to facilitate trade by providing alternative methods of payment.

Jennifer is a single mom of two who is working and taking college classes at night. The demands of work and her work projects are stressing Jennifer out, which results in work-family conflict. work-family conflict. workplace role ambiguity. workplace role ambiguity. downsizing. downsizing. job satisfaction.

Answers

Considering the situation described above, the demands of work and her work projects are stressing Jennifer out, which results in work-family conflict.

This is because Work-family conflict is a type of phenomenon which occurs when an individual is having difficulty combining the work and family roles.

This is evident in Jennifer's situation whereby she is a single mother of two, yet she still works at night, stressing her out.

A work-family conflict often leads to psychological issues, as shown with the stress Jennifer is experiencing.

Hence, in this case, it is concluded that the correct answer is "work-family conflict."

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Other Questions
Read this excerpt from a passage. Social media is a tool, and like any other tool it can be used properly or misused. Here are a few questions to ask yourself to see if you could be in danger of letting social media control you. Are you afraid to stop checking your social networking sites because you might miss out on something amazing? Do you find yourself planning your next social media post before you have even done something worth posting? Are you competitive or insecure about how many "likes" you get on your posts? Do you stay up late into the night scrolling through your news feedseven causing you to miss sleep? If after answering yes to several of these you feel that you might have a social media addiction, there are ways to break free from it.What is the intended purpose of this section of the passage?To highlight the negative effects of social media habit.To inform the reader of the ways to break free from a social media addiction.To make the reader feel guilty about using social media.To help the reader discover if he or she has a social media addiction. Vhat is the result when you run the following program?rint(2 + 7)rint("3+ 1")4O an error statement2+7o4093 + 1 HelpI need help with this part Which phrase in the passage transitions readers fromone place to another?O dangled from the heart of the machineO Down below,O knotted their frayed ends togetherO the crowd cackled Should college tuition in Texas be free, and are any colleges or universities currently offering free tuition in Texas?.-Explain the pros and cons of free college tuition, including the costs and benefits to society..-Since there definitely is a cost to providing a college education, who would pay for these costs if tuition is free?.-What would happen to the number of students enrolled in college, and how would this impact college campuses?.-Would free tuition decrease the value of a college education? Explain why or why not..-The above points are just a few relating to the topic of free college tuition. What other points not mentioned above do you think should be considered when discussing the possibility of free college tuition, and why? Select all radical expressions that are equivalent to 347. chu c din tch bao nhiu PLEASE HELP ASAP!!!Parallelogram MNOP is transformed according to the rule . What is the x-coordinate of M?-2-112 Indeterminate sanctions include community service, restitution, fines, boot camp, home confinement and _________________ Ch 8 Case Study Maria, an owner/Operator of a family restaurant, realized that she needed to do more to keep her place safe. That meant taking charge of food safety in a more formal way than before. It was time to develop a food safety management system. Though she hadnt had any formal training in HACCP, she wanted to develop a HACCP plan for her operation. Maria began by reviewing her menu to identify CCPs for each menu item. Most dishes on the menu were grilled items that were prepared, cooked,and then served. Maria determined that risks to these items could best be controlled through cooking, so she identified cooking as the CCP. Next , she identified critical limits for each CCP. For grilled hamburgers, she determined that cooking them to 155 F. for 15 sec. Would reduce pathogens to a safe level. For grilled chicken, she knew it was necessary to cook it to 165 F. for 15 sec. Maria decided to monitor the critical limits by having cooks press on the meet with their fingertips to c .3 times the value of 8/4 of positive a witch equals the sum of whata =34.55 According to the poem, what is the attitude of the statue of liberty towards the people of the world? a) angry b) confused c) contemptuous d) inviting. What are all the characters in the cradle by Patrick Somerville after catching your finger in a car door, which would be considered an avulsion? PLS FAST!! WILL GIVE BRAINLIEST!! 20 POINTS!! The acceptability of tobacco use has changed over time as society has learned more about its effects. Compare and contrast current and past advertising for tobacco and answer the following questions. Make sure to back up your information with reliable sources.Has advertising had any effect on tobacco use in the United States? Hi. can you help me? Once you are signed up for overdraft protection, you cannot opt out?True or False 14.Jan spent 3 hours doing homework last week.She spent 5 hours doing homework this week.How many more hours did Jan spend on homeworkthis week than last week?A. 1 hourB. 1 hourD. 11 hoursC. 14 hours Henry is standing on a building at an elevation of 10 feet above sea level.His friend, Thomas, is scuba diving -12.5 feet below sea level.Which friend is FARTHER from sea level?HenryThomas When did the first rocket ship get launched